Classic Collision Pax River

4.9 (1,794reviews)
99%
22664 Mercedes Drive Ste 452,  California,  MD  20619

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in California, MD is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,794)

My Experience

Had such a great experience. From communication to their work my car looks brand new and I couldn’t be happier

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’ve used them twice and had terrific service each time

Repair Quality

I’ve been here twice and they have been great each time

Customer Service

Very happy

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The people there are very friendly and professional. It was a good and fast experience. Very satisfied with the work they did to my car.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everything went perfect, I just have some little things that I need to ask if I can drop by when ever I have time. Thank you 😊

Customer Service

Everything was perfectly done. Thank you 😊

Returned Clean

My Experience

On my drive home today, my engine temp started behaving erratically and got noticably hotter every time I accelerated. My air conditioning also did not function well.

Likely to Recommend

Repair Quality

I would have rated it much higher, if there wasn't white paint on my steering wheel and emergency brake

Customer Service

Likely to Recommend

After this experience I would recommend this shop to everyone including my automotive company who keeps my car on the road.

Repair Quality

My car was blind sided by a hit-and-run. The Passenger side had wounds like a person had taken a sharp, wide scalpel to the paint, extending all the way from the R front light to the back bumper. On a friend's recommendation, I took my car to Classic Collision. The secretary, front desk manager, Karin, was terrific, answering the phone on the first ring and connecting me with Richard, who evaluated my car.

Customer Service

Karin had me in touch with a car rental company. Richard immediately scheduled my car for repairs. He recommended I get a police report with a case number. This recommendation prompted me to contact my sheriff. He gave me a case number and told me I had not been keyed, as I thought I had, but it was considered a hit-and- run. Richard also suggested speaking to my insurance company. Instead of paying out of pocket for all the costs, it was covered under my great car insurance. It was considered a no-fault case. My deductible was reduced by half. Classic Collision interacted with the insurance. I sat it out and let Classic Collision take over. Richard was my saving grace

Likely to Recommend

Repair Quality

Everyone was kind, thoughtful and helped me during a logistically challenging time!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I Carry your company card.

Repair Quality

Customer Service

My car looks like new. The job was completed earlier than expected.

My Experience

The customer service was great.Everyone so professional and nice.Repair job was fast and and great job.Thank everyone.JM

Likely to Recommend

Would very likely reccomend

Repair Quality

Very friendly and professional personel

Customer Service

Great job done on repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have already completed asurvey how completely satisfied I'm with the complete repair process of my vehicle, from beginning to the end from walking in your front door to the end driving my beautifully restored vehicle like Im drivi g it off the showroom floor you mthe entirestep hassle free and your staff eliminated every worry I had starting this processing y'all made me feel like a VIP customer! I'm completely satisfied with the quality and professionalism in your work anthe pride you must have in your staff I want thank you for the communication between your company and me always keeping me informed on the status on the completion and differents the appraisal what was found the deeper into the repair was noted which equals no surprises when job is complete.! I didn't mind completi g another survey

My Experience

The work they did was like it was factory fresh and they even completed it a few days ahead of schedule.

Likely to Recommend

Repair Quality

The original damage was completely fixed to the point that it was indistinguishable from the paint job when fresh from the factory.

Customer Service

The team was nice, walked me through all the steps and provided accommodations while I waited.

Returned Clean

My Experience

Excellent service. Both technical/professional and personal. Would highly recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean