Classic Collision Pelham

4.8 (1,731reviews)
95%
2506 Pelham Pkwy,  Pelham,  AL  35124

In operation 43 years, 8 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pelham, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (1,731)

Likely to Recommend

Repair Quality

Fantastic job

Customer Service

Drew was great to work with

Returned Clean

My Experience

Did an amazing job on my car and even popped a dent out for no charge. Also washed and cleaned the interior. Definitely recommend to anyone looking to fix damage to their car.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The repair appears well done.

Customer Service

I appreciate it very much.

Returned Clean

My Experience

Didn’t replace all the parts that were supposed to be. Bad paint job (orange peel). They took it upon themselves to clean the inside of my truck and I didn’t ask for it. Whatever they used has left some kind of residue all over the interior of my truck

Likely to Recommend

I’ll be actively telling people to stay away

Repair Quality

I’ve been lied to from the beginning. They had 2 weeks and couldn’t get it right. Still don’t have a satisfactory explanation or solution that they blame on Travelers for the reason. They took it upon themselves to clean the inside of my truck and got something everywhere that I’m afraid has damaged my vehicle. I would like to go to a local Travelers office to have this resolved. I don’t trust nor believe that Classic Collision is competent enough to resolve this. Can’t cause a problem then tell me that they probably won’t be able to fix it and I probably have other issues from the factory paint. Shear incompetence

Customer Service

LIARS!!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Can't remember her name, but the lady that works the front is a gem!

Likely to Recommend

Repair Quality

rocked and rolled on getting us done fast A++

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

All was excellent!!

Likely to Recommend

Repair Quality

All was ok

Customer Service

Returned Clean

My Experience

The repair was completed ahead of schedule. The color match was good and the hood and door was perfectly aligned.

My Experience

Absolutely blown away with the speed and communication!!!

Likely to Recommend

Repair Quality

Great job, great communication.

Customer Service

Returned Clean

My Experience

Drew made the whole experience easy and he made sure that I was updated every step of the way.

Likely to Recommend

Repair Quality

Everything was done quickly and Drew kept me informed all the 2ay through the process.

Customer Service

Returned Clean

My Experience

There was broken taillight pieces and debris in the rear well of the vehicle. The detailer paid no attention to the rear of the vehicle where the work was done.

Likely to Recommend

Repair Quality

Good work but poor interior cleaning

Customer Service

Again see my previous comment

Returned Clean

Likely to Recommend

Repair Quality

Excellent customer service and quality of work! We definitely use their services again!

Customer Service

Returned Clean

My Experience

Very quick turnaround with great results!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great work and fast. They keep you in the know with each step, by way of text or call. Highly recommend.

Customer Service

Returned Clean