Classic Collision Pelham
In operation 43 years, 8 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pelham, AL is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Honda, Acura, Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Very professional explained everything that they were going to do. Done in a very timely manner they even cleaned the inside of my car. and always a smile from the secretary and the engineers Just too wonderful. Thanks to all a great company. I tell all my friends were to go if they need something fixed. Sincerely Rose . 3-21-25.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Yes. Thank you.
Repair Quality - 5.0/5.0 -
5***** personal service and care. Savann Sherrill
Customer Service - 5.0/5.0 -
5***** personal service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Office staff outstanding service
My Experience - 5.0/5.0 -
My sympathies go out to Mr. Arnold on the loss of his mother.
Likely to Recommend - 3.0/5.0 -
Recommendation will depend on if the repair was mainly cosmetic.
Repair Quality - 3.0/5.0 -
Dropped off vehicle with a 2 week estimate of completion on 1/20. Ended up taking until 2/28 (almost 6 weeks) and needed to return 3/1 due to having mechanical/electrical issues with headlights, windshield wiper reservoir leaking, and hood does not seem to be aligned with uneven panel gaps. Seemed that repair was getting rushed toward the end of the job. Paint, clear coat, and detail work seems overall In good shape, and warranty is satisfactory.
Customer Service - 4.0/5.0 -
Front office was as communicative as possible given the longer timeline.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The people and the repair was awesome. I am very well pleased. Would definitley use you again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience was great with Classic Collision. They were friendly and prompt when I arrived for the assessment and then when I dropped off. They did a fantastic job on the car- cannot tell at all there was ever any damage. I also loved the easy updates sent to my phone. Done before the predicted time as well
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. Completed in a very timely manner. Actually more and better than I expected.
Likely to Recommend - 5.0/5.0 -
Definitely will.
Repair Quality - 5.0/5.0 -
Quick turnaround, quality work and very reasonable. They actually did more than I expected.
Customer Service - 5.0/5.0 -
Honest and professional.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my second repair with Classic Collision. The attention to detail and getting my truck back on the road with 2nd to none. I have recommended three friends of mine to classic collision within the last two weeks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Explaining and detailing of work was a great experience
Customer Service - 5.0/5.0 -
When you have someone answering a phone call and listening is great customer service