Classic Collision Pflugerville
In operation 27 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Pflugerville, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Y’all kept me updated on the status of the repairs on my car. That’s appreciated. I am very happy with the repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Well done..Thanks
My Experience - 0.0/5.0 -
I understand that everyone is understaffed currently. That said, the repairs on my vehicle took over a month. That in itself would not have been a problem if someone had taken the time to communicate at the very least, weekly status reports. I had to call the shop every few days to figure out what was going on and when I did, I got the run around and seemed like I was bothering the staff. I felt like I was being punished after Having my vehicle damaged. When the car was ready, I did receive a call and the representative was extremely professional. This almost felt to late. I just wanted my car back and to be done with the entire situation. The repairs were well done. There is a grinding when the car is in gear. It happens less than it did when I first drove away from CCC. I almost don’t want to take the vehicle back in for fear of not having my vehicle for another month plus.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
When I dropped off my vehicle, I was told it would take two weeks to complete. Each week I would call the shop to find out the status of my vehicle, then being told it would take another week. It was six weeks and two days before I picked up my vehicle. The large sticker was left on the back window, there was a strip between the windows that was ruined by “adhesive“ that they are having to order the replacement part for (so my vehicle still isn’t complete), the interior of my vehicle is super dusty as it had not been before, and The two doors that were fixed do not meet up and are not flush.
Customer Service - 1.0/5.0 -
I had to call weekly for updates rather than them calling me to tell me the updates
My Experience - 5.0/5.0 -
Great customer service, little waiting, gave my car back clean and smelling better than how I left it, and fixed my car with no details missed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The quality was excellent. My car looks brand new when I went to pick it up. Completely happy with my experience here. From the front end office workers to the people who did the repairs.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Well done on the repairs
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0 -
They did good work got it all fixed up but when my fiancé went and got the car they showed him the wrong side that they did the work on.
Customer Service - 4.5/5.0 -
I was getting messages from the app on my vehicle but the guy told me he would call me when they started and updates and I always had to call him. To find out anything about my car.
Likely to Recommend - 0.5/5.0 -
Seriously. I would like a reply from the customer.
Repair Quality - 0.5/5.0 -
Communication from Rep (Jeff) terrible. Passenger rear door seal not installed correctly. Extreme amount of wind noise.
Customer Service - 0.5/5.0 -
Communication terrible
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Frank was amazing!! As well as the ladies in front!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am satisfied with my automobile, I would recommend them to my friends and family. The turn around time was faster than anticipated.
Customer Service - 5.0/5.0 -
They kept me updated frequently, no surprises. I was completely satisfied with customer service.
Likely to Recommend - 4.0/5.0 -
The work was done great and the people were nice. It took 24 days to do the repair which is very long but I believe that was due to having to wait for parts.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Your business deserves to be recommended.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Upon pickup of our vehicle, I was impressed with the cleanliness and repair. Such a nice impression of your business. Very courteous staff. ** Last name is Gonzales
Returned Clean
My Experience - 5.0/5.0 -
I was kept up to date about the progress of my repairs. The work was well done, and the repair and paint job made my car look brand new. I’m very satisfied with the work that you did. Helena
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Quality control is very important and no matter how busy it's important.
Repair Quality - 1.5/5.0 -
Totally dissatisfied initially. When I first went to pick up my car it appeared in worse shape than when I brought it in. It was full of glass, dirty and all the scratches were still on it. It appears that painted on a portion without washing the car first. It had been in a tornado. If my vehicle was not ready they should have stated it. I did not give a one because Andrew worked with me to identify all the issues.
Customer Service - 0.5/5.0 -
Initially it was good, but the person I had been working with was on vacation when they stated my car was ready and that was a total disaster.