Classic Collision Ralph Ablanedo

4.9 (952reviews)
98%
215 Ralph Ablanedo Drive,  Austin,  TX  78748

In operation 8 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (952)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for exceptional service quality, with many noting their vehicles looked brand new after repairs. The shop excels in communication, with staff providing regular updates throughout the repair process and keeping customers well-informed. Timeliness is a major strength, as numerous customers report their vehicles being completed ahead of schedule. The facility maintains high cleanliness standards, often returning vehicles cleaner than when received, including interior detailing. Staff professionalism and friendliness receive frequent commendation, with customers appreciating the welcoming atmosphere and helpful service. While most experiences are highly positive, a few customers mentioned minor issues like parts needing replacement or communication gaps, but these were typically resolved promptly by the dedicated team.
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"Very nice work and the vehicle looked new! Thank you for the detail in the service."
"Looks like a brand new car after repairs! And they cleaned the interior too!! 😁"
"... Classic has taken care of me 3 times in 2 years. Top notch quality and service." Read more
"Great staff that did great work"
"Great communication, great workmanship, and any little thing they made right quickly"
"Quick turn around time."
"Less than a day!"
"Very friendly, helpful, and finished ahead of schedule! They did a great job on my car. Highly recommended!"
"over a week earlier than expected!"
"It was completed a day earlier, so Classic could help us take care of a Family Loss."
"Fantastic communication"
"Called every couple of days with updates! Greatly appreciated"
"The turnaround time and the communication was great! 1010 recommend"
"great communication and transparency"

Likely to Recommend

Thank you

Repair Quality

Everything was so eazy, Jimmy and Jose at Classic Collision At 215 Ralph Ablanedo in south Austin was Great to work with very Old School Austin... Would refer to anyone.

Customer Service

Great updates and helpfull

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They had knowledge about my warranty and were able to reassure me of the process. They were flexible with scheduling a time to drop off my car and it was done in a timely manner. Jose and his team from the time you walk in the door and the whole process everyone was nice and helpful.

Likely to Recommend

Repair Quality

From start to finish everyone was very helpful and knowledgeable about my warranty company and help me navigate the process. I Will definitely refer a friend!

Customer Service

Returned Clean

My Experience

My car looks better than before the accident! Appreciate the great service and lovely staff!

Likely to Recommend

They did good job.

Repair Quality

Customer Service

People were nice in this shop and they fixed my car on time so I could go the place I needed to go.👍

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job and attention to detail

Customer Service

Returned Clean

My Experience

Great communication and excellent work. Will definitely recommend!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Muy buen servicio

Customer Service

Excepcional

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Quedé impresionada al ver mi carro cuando lo recogí. De verdad que hicieron un trabajo excelente luego de haber tenido un accidente donde me chocaron mi carro. Estoy muy satisfecha. Gracias al equipo de Classic Colission.

Likely to Recommend

Repair Quality

Did excellent body work and other than me personally knowing the replacement parts and repaired parts you wouldn’t know any difference!

Customer Service

Amazing customer service and quality. Front desk was super helpful and amazing. My service technician was beyond helpful and communicated with me about all steps of the process

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Took great care of me and made sure that the process was frictionless.

Customer Service

Returned Clean

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Repair Quality

Great communication, quick repairs and car looks like new with their repairs and paint job.

Customer Service

Returned Clean

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Ya me han preguntado

Repair Quality

Exelente servicio

Customer Service

Exelente servicio

Returned Clean