Classic Collision Ralph Ablanedo

4.9 (980reviews)
98%
215 Ralph Ablanedo Drive,  Austin,  TX  78748

In operation 8 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (980)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, providing regular updates via calls and texts throughout the repair process. Timeliness is a strong point, with numerous customers reporting their vehicles were completed ahead of schedule. Interior and exterior cleaning upon vehicle return is frequently highlighted as a pleasant bonus. A small number of customers noted areas for improvement, including more realistic estimated completion dates, occasional quality control oversights, and more consistent proactive updates during repairs.
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"... accident that left one of the doors heavily dented, and the repair work was absolutely flawless. My biggest worry was that the new paint wouldn't ..." Read more
"Great communication, great workmanship, and any little thing they made right quickly"
"... kept me informed every step of the way. They were friendly and reassuring that the work was going as quickly as possible without sacrificing quality. I would ..." Read more
"Did excellent body work and other than me personally knowing the replacement parts and repaired parts you wouldnt ..." Read more
"They broke my door lock and now I have to go in again to get it fixed. I hope that I don't have to pay ..." Read more
"Consistently provided no information on repair progress or updates. No summary of the damages or what repairs ..." Read more
"Called every couple of days with updates! Greatly appreciated"
"great communication and transparency"
"I was kept up to date on the process. Very professional and courteous. Will refer family and friends. Thank ..." Read more
"The turnaround time and the communication was great! 1010 recommend"

Likely to Recommend

Repair Quality

Car was repaired beautifully. Jose the manager was professional and friendly. He kept me informed throughout the process. Will recommend

Customer Service

Jose was great

Returned Clean

My Experience

Great experience. Jimmy was fantastic as well as all of the front counter staff.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

We had to ask for a minor adjustment on the side panel

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

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My Experience

None

Likely to Recommend

I would actively advise anyone I know not to go there

Repair Quality

Seemed unreasonable time and cost for what the end result is

Customer Service

Consistently provided no information on repair progress or updates. No summary of the damages or what repairs were made. Complete lack of communication and disregard of my time without a functioning vehicle. And all of the multiple times I called asking for assistance I was met with attitude from the receptionist who was as helpful as a wet carrot. Dissatisfied indeed

Returned Clean

Likely to Recommend

I'm going to send everyone I know to this body shop

Repair Quality

They are the best I ever had very kind and caring

Customer Service

Very very happy customer service

Returned Clean

My Experience

Everyone I encountered at the Ralph Ablanedo location was very friendly, helpful & courteous. Thank you Mr Jimmy & crew.

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Repair Quality

Customer Service

Returned Clean

My Experience

I couldn’t be more satisfied. Wonderful is the only word I can think of to describe how much of a good job was done. Thank You so much.

My Experience

Jimmy and Julie are the best! Julie helped me so much along the way and in navigating through the insurance process. Jimmy is friendly, knowledgeable and professional in keeping me updated throughout the whole process.

Likely to Recommend

Top-notch body shop! I brought my 2025 Toyota RAV-4 here after a bad accident that left one of the doors heavily dented, and the repair work was absolutely flawless. My biggest worry was that the new paint wouldn't match the factory finish of a brand-new vehicle, but they nailed the color matching perfectly—you can't even tell it was ever damaged. The finish is completely smooth and professional. On top of the high-quality craftsmanship, they provided a transparent quote and delivered my SUV exactly when promised. If you are looking for a reliable, honest, and high-quality shop to fix any collision damage, I highly recommend this place!

Repair Quality

Top-notch body shop! I brought my 2025 Toyota RAV-4 here after a bad accident that left one of the doors heavily dented, and the repair work was absolutely flawless. My biggest worry was that the new paint wouldn't match the factory finish of a brand-new vehicle, but they nailed the color matching perfectly—you can't even tell it was ever damaged. The finish is completely smooth and professional. On top of the high-quality craftsmanship, they provided a transparent quote and delivered my SUV exactly when promised. If you are looking for a reliable, honest, and high-quality shop to fix any collision damage, I highly recommend this place!

Customer Service

Muy atento

Returned Clean

Likely to Recommend

Repair Quality

Jose was awesome to work with. Super down to Earth, very communicative and highly detail oriented. He went above and beyond to deliver on time, and was able to get additional parts replaced related to damage from a Carvana delivery. Exceeded all expectations.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

This is the second time I've brought my vehicle to Classic Collision. Everyone is consummate professional, especially Jimmy. Things get messy when your vehicle is all messed up, timing of repairs, parts, whatever. Classic Collision brings the straight up knowledge and know how of body work, combined with all the soft skills of dealing with people in a crummy time of their lives. I won't bring my vehicles anywhere else for body work. Salt of the earth people, honest, with good hearts, and great service. Thank you Mr. Jimmy!

Customer Service

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Repair Quality

Classic Collision did a great job repairing my car door as quick and efficiently as possible. Jose kept me updated frequently and provided great customer service.

Customer Service

Jose made my experience easy. Great customer service.

Returned Clean