Classic Collision Ralph Ablanedo
In operation 8 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jimmy was responsive and stayed on top of a very difficult claim with my insurance. Always kept me informed and the car is running great now
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was given a complete and satisfactory estimate for the price of fixing my car. Updates for giving to me regularly and my car was ready sooner than the estimated time The lady at the front desk was very courteous and had all the answers to my questions Yes if something arises again I will certainly go to custom collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
When I got there I was met by very nice young lady who arranged for the estimator to meet with me. He explained everything and therefore I felt secure and leaving my car with them to be repaired. If ask I will certainly recommend them
Customer Service - 5.0/5.0 -
Nice experience going to your shop Young lady the front desk was very efficient the man giving me my estimate was careful and went over every item with me They had my car ready sooner than I expected I was very pleased
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice work and the vehicle looked new! Thank you for the detail in the service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and excellent communication about repair status.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole experience was awesome. Jose was very knowledgeable. The whole experience was timely. They finish head of schedule, so my compliments to y’all and it was a great job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jose and Juleitta are so fast to respond. Jose provides a quick and correct estimate
Customer Service - 5.0/5.0 -
Fast communication
Returned Clean
My Experience - 5.0/5.0 -
Jose was excellent. Very pleased with his attention to detail, timeliness with updates, and care that he and the team put into my vehicle to get it up and running again.
My Experience - 5.0/5.0 -
I've worked with Classic Collision on several occasions and never any issues. Timely and frequent updates. Repairs done on the day promised. No issues at all.
My Experience - 5.0/5.0 -
Everyone said it was totaled, but you guys got it looking brand new! I'm so happy with the repairs!
My Experience - 5.0/5.0 -
From what I can see, I am very happy with the repair of my car. Thank you for work well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
As I said at the beginning of this survey, I will always use Classic Collision from now on and will recommend to my friends and family for sure.
Repair Quality - 5.0/5.0 -
I will never take my car to any other repair shop. Jose and Elliott were so kind, knowledgeable and courteous. I will refer Classic Collision to all my family and friends.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast, Quality service
Customer Service - 5.0/5.0 -
Friendly and they keep you updated throughout the process of the repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jimmy is great - had nothing but positive experiences at y’all’s shop. I appreciated the prompt responses, quick turnaround times, and the fact that Jimmy made sure to give me options for my repair even calling the parts purveyors to inquire about warranties so that I could compare and contrast. I know that I’ve found a shop I can trust with honest workers - you all are for sure my go-to for any and all of my car body repair needs.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
My Experience - 5.0/5.0 -
Great job and they even washed the car and picked me up. Going above and beyond
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employees were friendly and helpful.
Likely to Recommend - 4.5/5.0 -
Good
Repair Quality - 4.5/5.0 -
Good
Customer Service - 4.5/5.0 -
Good