Classic Collision Ralph Ablanedo

4.9 (974reviews)
97%
215 Ralph Ablanedo Drive,  Austin,  TX  78748

In operation 8 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (974)

Likely to Recommend

Repair Quality

Wonderful experience!

Customer Service

Great customer service!!!! I was well informed and had updates as often as needed.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Jose was fantastic and would get a 10. However, I was not informed of the 3% surcharge on credit cards in advance and was charged over $60 because of this. It was only implemented on the day I had to pay with no advance warning at all.

Returned Clean

My Experience

Likely to Recommend

I would recommend him highly

Repair Quality

They did a great job

Customer Service

They were very professional

Returned Clean

My Experience

Amazing! I wish you did routine maintenance so I could just come here for everything!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Absolutely awesome experience here -- Jose was clear on communication and gave me frequent updates. The work was done well. Thank you!

Customer Service

Thank you Jose!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

This was the most pleasant experience I have had with a vehicle repair shop. Jose was prompt, service was fast, and the repair was perfect. They even detailed my car which I planned to do after pickup, so it was a great surprise.

Likely to Recommend

I already recommended friends.

Repair Quality

Service was fast and they did a perfect job. I would recommend (I already have) this place to anyone.

Customer Service

It was excellent. Calls and texts with updates and quick service.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

When I picked up my vehicle I was told it was clicking and squeaking. Jose said they were unaware why. I shared that it was not doing those things before the incident and should not be doing so after being fixed.. I was told I could drive home but felt immediate clicking in the rear. I am very frustrated I will have to bring the car back in to be fixed

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Jose was very good in keeping me updated on the repairs on my truck. He’s a great asset to your business, I appreciated his outstanding service.

Customer Service

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Repair Quality

Customer Service

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My Experience

Communication through the process was excellent. I never wondered what was going on or when it would be completed. My car also looks brand new! Thank you!

My Experience

Great works!

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Car still had tape and part info written on it, new scratches, and the “fixed” trunk lid was not aligned when I went to pick up the vehicle.

Customer Service

Friendly staff. Rep took ownership of not giving my car a check over before telling me it was ready for pick up, but cavalier about it.

Returned Clean