Classic Collision Ralph Ablanedo

4.9 (970reviews)
97%
215 Ralph Ablanedo Drive,  Austin,  TX  78748

In operation 8 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (970)

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Repair Quality

Awesome staff!

Customer Service

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My Experience

Everyone was very kind and professional. They kept me up to date on everything and got me up and running sooner than expected. I hope not to have car repairs again any time soon, but I’d definitely use them again if I do!

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Repair Quality

Great experience all around.

Customer Service

Fabulous experience from the scheduling, to being greeted by Juiletta when we walked in, to our discussions with Jose. We will be recommending to all of our friends.

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Thanks

Repair Quality

It all looks nice

Customer Service

Thank you

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My Experience

Good

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My Experience

Excellent job and my van was ready a week before than expected. The staff is very helpful and attentive. Thank you guys so much!

My Experience

When we got back to our house I realized that there was a bad leak in the coolant system that only manifested when the car was running. There was zero engine issues when our car was taken and no listed issues with the engine in the estimate they provided to our insurance so I have no idea how an issue this apparent was missed. I am planning on contacting the repair shop on Monday to see what can be done. An issue with the coolant system this blatant could be a large issue that should have been caught before all of the body work that was done.

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Looks like new

Customer Service

Jose was very responsive and kept us up to date on the status of our vehicle. It was a pleasure working with him.

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My Experience

Likely to Recommend

Great location and they do taking cares of your vehicle too.

Repair Quality

Great group of people to be working with, from the front desk to the finishing, kudos to Jose he was my project manager and keeping me updated on my progress and repairs. Working with my insurance and get thing done. My Escalade turned out good as new.

Customer Service

Great group of employees

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Repair Quality

I appreciate the communication and how quickly the work was completed

Customer Service

Everyone was helpful and nice.

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Repair Quality

Terrific service all around.

Customer Service

Customer service was fantastic. Appreciated the ride to Enterprise to pick up my rental.

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Repair Quality

Jimmy was responsive and stayed on top of a very difficult claim with my insurance. Always kept me informed and the car is running great now

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My Experience

I was given a complete and satisfactory estimate for the price of fixing my car. Updates for giving to me regularly and my car was ready sooner than the estimated time The lady at the front desk was very courteous and had all the answers to my questions Yes if something arises again I will certainly go to custom collision

Likely to Recommend

Repair Quality

When I got there I was met by very nice young lady who arranged for the estimator to meet with me. He explained everything and therefore I felt secure and leaving my car with them to be repaired. If ask I will certainly recommend them

Customer Service

Nice experience going to your shop Young lady the front desk was very efficient the man giving me my estimate was careful and went over every item with me They had my car ready sooner than I expected I was very pleased

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