Classic Collision S Congress

4.9 (3,181reviews)
99%
4501 South Congress Ave,  Austin,  TX  78745

In operation 73 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Austin, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai and Nissan; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (3,181)

Likely to Recommend

Good people Great job!

Repair Quality

Car looks almost new!

Customer Service

Customer service is great!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

We have used Classic Collision a number of times. We are always pleased. This time was only different because we have an electric vehicle and they were unable to provide a proper charge for the car when we picked up the car.

Returned Clean

My Experience

Best experience I’ve ever had with a collision center! Logan did an amazing job, and kept me in the loop every step of the way. Much appreciate the excellent service I received, thanks 🙏

Likely to Recommend

Repair Quality

Fast, thorough, and communicative

Customer Service

Great service from beginning to end! Logan was great to work with.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Roger at Classic Collision was great to work with. He was very responsive and kept me informed throughout the process. The shop was fair with pricing and completed the work much quicker than I expected. They did a great job on my vehicle, and the whole experience was smooth and professional. I would definitely recommend Roger and the team at Classic Collision. ⭐⭐⭐⭐⭐

Likely to Recommend

Repair Quality

Classic Collision was very professional, efficient, and honest throughout the entire process. The team communicated well, worked quickly, and did a great job on the repairs. It’s refreshing to deal with a shop that is both reliable and straightforward. I highly recommend them to anyone needing quality collision repair.

Customer Service

Great customer service

Returned Clean

My Experience

Thank you CC team for your expeditious, friendly, and professional service.

Likely to Recommend

Repair Quality

Thank you CC for your professionalism and expeditious work!

Customer Service

Returned Clean

My Experience

Ficas y rapidoUn excelente servicio

Likely to Recommend

Repair Quality

Completamente satisfecho muy amables eel servicio es excelente

Customer Service

Returned Clean

Likely to Recommend

As far as body shops go, you people REALLY have your act together. Excellent repair finished early! A FANTASTIC combo!

Repair Quality

Car was PERFECTLY finished two days early! WAY TO GO GUYS! Give Drew a raise!

Customer Service

Drew took real good care of me and my automobile!

Returned Clean

My Experience

The work was done well, with good communication throughout.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Would definitely use yall again.

Repair Quality

Was an easy process and the communication was great. No complaints.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Wonder job.Didnt take to long.

Customer Service

My Experience

My wife has been in two car accidents in the past two years. Both times we took her car to Classic Collision and the jobs were done very well. So when I had an accident, I was very pleased that my insurance company agreed to let me take it to Classic Collision to be repaired. I’m still a big proponent of their work.

Likely to Recommend

Repair Quality

From drop off to final pick up! Great job! If you have an accident, bring it here!

Customer Service

Kept me advised during the whole process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Clean car, fixed bumper

Returned Clean

Likely to Recommend

Thank you excellent service!!’

Repair Quality

Trevor is so patience and very nice … kudos to him cuz he is always there for me to do a Fantasic job… thank you so much for your wonderful service!!’

Customer Service

Trevor is The Bomb!!!

Returned Clean

Likely to Recommend

Repair Quality

Repair is great

Customer Service

Excellent. They went above and beyond to make sure it was done in a timely fashion

Likely to Recommend

Yes, I would recommend them. The repair quality was great and I was very happy with the overall outcome.

Repair Quality

The repair quality was excellent. Everything looks and feels brand new, and the attention to detail really shows. The finish matches perfectly and the car drives just as it did before. I’m very happy with the outcome.

Customer Service

Overall, customer service was very good. Roger was excellent, he kept me updated throughout the process and went above and beyond to make sure I got my car back on time. I really appreciated his communication and professionalism. The only area that could improve would be the front desk phone experience, as I sometimes felt a bit dismissed. That said, the overall experience was positive.

Returned Clean

Likely to Recommend

Repair Quality

Trevor Holt was amazing communicative and did everything he could to fix my car

Customer Service

My Experience

Thank you for all of the updates via text and the quick work you do to get my daughter back on the road. Everything looks great and it was very seamless. Thanks again!

Likely to Recommend

Repair Quality

Fast and looks great! So far all is perfect. Working great! Thanks for making my daughter’s car safe to drive again after her hit and run.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

From the first minute that I met Drew, he immediately told me that my damage was not as bad as it looked and that made me feel so much better. He kept his word and sent me a text every other day to give me an update on what was going on. He stayed on schedule and I was very pleased with the entire process. I couldn't recommend him highly enough.

Customer Service

Returned Clean