Classic Collision San Pedro

4.8 (1,460reviews)
94%
12838 San Pedro Ave,  San Antonio,  TX  78216

In operation 43 years, 7 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in San Antonio, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,460)

Likely to Recommend

Repair Quality

Customer Service

GM Mark provided service recovery and kept his word

Returned Clean

My Experience

Douglas is the best! He has taken such great care of us every time. He’s gone above and beyond for us. He is a true professional! And everyone in the office has been a pleasure to interact with.

My Experience

Our experience last year was excellent! This past week was no different! We were welcomed back by the front desk. Jacob Sparks took real good care of us. We were informed by him each day. We didn’t have to call for updates! Today we picked up our Ford truck and the repair was excellent? Classic Collision does superior work!

My Experience

They were very polite kept me updated all the way. Calling. Even sent it to another of your locations. To get it done sooner. Very happy with the work

Likely to Recommend

Repair Quality

Over all. Quality work an on time. Everything was on time. The communication was excellent

Customer Service

My Experience

Jacob kept me informed during the whole process which I greatly appreciated.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

i would great place good people

Repair Quality

I’d like to start by saying Joseph Gutierrez helped me. He was my advisor and really stayed on top of everything. After several years and some lingering issues with my car, they were able to take care of it no questions asked. They repaired everything that needed to be repaired, did it in a good amount of time, and were extremely professional throughout the process. I truly can’t say enough good things. I’m really happy this is finally resolved, and thank you again, Joseph, for being on top of it. Have a great day.

Customer Service

Customer service was incredible, from the moment I walked in to the front counter until the time I left with the keys in my hand. It was truly night and day compared to the first advisor I had a couple years ago.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Job well done thank you

Likely to Recommend

received very good service

Repair Quality

classic collision team did a great job

Customer Service

very please with the customer service

Likely to Recommend

Repair Quality

I was updated throughout the whole process. The staff was nice and professional. My vehicle was ready a week earlier than expected. It was clean and ready to go!

Customer Service

Super nice and professional

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Joseph was an amazing surface advisor, but my entire experience taking over double the amount of time it was supposed to with the wrong parts being delivered made for a very bad experience, but I don’t know how to convey that without hurting Joseph so I need to make sure that my dissatisfaction with the overall process had nothing to do with my service advisor

Returned Clean

My Experience

Professional job from start to finish

Likely to Recommend

Repair Quality

Customer Service

Very professional from start to finish

My Experience

I am very satisfied with the results and the service everyone is very professional and attentive I will for sure recommend them thank you so much

My Experience

Thank you to Douglas and everyone involved in fixing my car. They made it very easy for us though the whole transaction and kept me posted on all updates