Classic Collision South Rogers

5.0 (588reviews)
99%
301 S Rogers Lane,  Raleigh,  NC  27610
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In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Raleigh, NC is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Call
Email

Reviews (588)

Customers say
Overall Customer Satisfaction
Customers consistently praise Classic Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The shop excels in proactive communication, providing frequent text, call, and email updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. Staff professionalism, friendliness, and genuine care for customers are frequently commended. Several customers appreciated the complimentary interior and exterior cleaning as a pleasant bonus. A few customers noted minor areas for improvement, including occasional delays, a missed fender liner, and a preference for less automated text messaging, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... me. I also had some scratches on my front bumper, not only did they fix the dance done to my car from the crash but they took the time to fix all of the imperfections. You dont find service like this often. I am very ..." Read more
"... Classic Collision was so professional and polite. They took my car from a wreck, a dark moment in my life and brought it back to life. I would recommend them to others! Best experience ..." Read more
"Classic Collision did an amazing job on the repairs. There is no sign of the damage and the bumper looks like it did when it was brand new."
"I truly appreciate the excellent repair job. Thank you for taking the time to find quality parts for my older model vehicle and for not throwing just substandard replacements ..." Read more
"The work done on my vehicle was outstanding. The turnaround time was well ahead of the expected completion date. Flawless work."
"... completely handled the communication part with insurance. They delivered the car a day before, as initially promised." Read more
"The shop notified me at evert step of the process. My vehicle was ready way ahead of schedule. Phenomenal!"
"They did a fantastic job and so quickly! I thought it would be a few weeks before I got my vehicle back. It was less than 5 days... outstanding quality work!"
"It was done in only 4 days and was perfect, my car looks like new again, I would recommend them to anyone needing paint or ..." Read more
"... expected and they were very easy to work with and they kept me up-to-date with text messages throughout the whole process. I definitely recommend Classic Collision if you ..." Read more
"... complaints, very professional and I felt like I mattered. Communication is very important to me and there was no lack of it. Great team. The truck looks like new. We are very ..." Read more
"... not throwing just substandard replacements on it. Thank you for maintaining open and transparent communication - and also for your advocacy with my insurance company. Your team went above and beyond. My kids joke that ..." Read more
"... their possession they began working immediately. Kept me updated on the progress and each step of what was going on. I really appreciated that because as a customer you ..." Read more
"... service who picked me up from Classic Collision. They ensured that I was well informed about the process and they let me know that their work was warranted. Im completely satisfied with the repairs and service ..." Read more

My Experience

Very friendly and responsive when I needed to get in touch. A family atmosphere which I really liked! Pam and Brooke were very professional and made the whole process seamless. Thank you - fantastic service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I only have one request and that would be to inform customers of their options with regard to insurance pay outs/totaled automobiles.

Repair Quality

This is the second time I've dealt with Brooke. Her personal attention to detail was so comforting, even sending txts to keep me up to date.

Customer Service

Brooke really took her time in putting together a perfect estimate based on my requests to find used parts to bring the price down.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Classic Collision took the time to look for a quality PDR person that was more within my budget of doing the needed job on a door, and the work was quality on said door.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Very nice. Explained what they need to do and kept me updated.

Repair Quality

Everything looks great

Customer Service

Very nice people

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Without any doubt

Repair Quality

Excellent job and services

Customer Service

Customer is their first priority.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Brooke was amazing! She was very helpful and always kept us in the loop with the progress on the vehicle. I would not go to anyone else but here and work with Brooke!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Super easy and almost nothing to do on my end!

Repair Quality

Classic Collision was incredibly professional and were spot on with how much time it would take to get the work done on my vehicle! I highly recommend using them when you have an accident!

Customer Service

I believe it was Tammy at the front desk! She was fantastic! Mike was also not just extremely knowledgeable but very customer oriented!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

CC was easy to work with, professional, communicative, and extremely helpful!

Likely to Recommend

Repair Quality

Great service!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

This is our new place

Repair Quality

Excellent to work with, fantastic communication, top quality work

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Excellent Communication!!!!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Already am recommending to everyone

Repair Quality

Quality repair with attention to fine detail and quality of work

Customer Service

Great communication, knowledgable staff

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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