Classic Collision Southside Anchorage

4.6 (1,244reviews)
93%
7700 Homer Dr,  Anchorage,  AK  99518

In operation 43 years, 5 years at this location.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Anchorage, AK is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,244)

My Experience

The drivers door was not properly repaired and there is a stick/grind sensation when getting in and out, which was one of the main issues reported. Separately there was a discussion between Classic and Progressive about the stereo not being fixed so it remains unaddressed which was a total surprise, and the worst part is my check engine light came on when I was about halfway home, not far away at all. Less than a few miles. The customer service ladies were extremely kind, and I do appreciate them, and I’ll be bringing it back Wednesday when I get back into town, but it doesn’t seem safe and it will not be driven otherwise until I bring it back. I really hope it can be properly repaired this time, and I’m pretty disappointed since I was without my vehicle for over a month already. The door issue is particularly obvious, and I’m genuinely surprised it passed any sort of quality check. I’m anxious to see what else I find that wasn’t taken care of. Again I appreciate the lovely customer service, but I also need a fully repaired safe vehicle so I can move on with my life after a bad accident.

Likely to Recommend

Repair Quality

I was very surprised and disappointed to leave with a new issue occurring with the driver side front door that wasn’t there before, and for the check engine light to immediately come on, as well as lack of communication relating to the stereo screen not being repaired. At this point I don’t know what else could be wrong that wasn’t addressed. The visual body work done on the front right looks clean, but otherwise I’m pretty unhappy.

Customer Service

Friendly customer service, it’s not their fault the repairs were not completed properly. I would have wished for clearer and more communication though.

Returned Clean

My Experience

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I’d happily recommend Classic Collision.

Repair Quality

Other than the delay, which was not caused by Classic Collision, process was seamless.

Customer Service

I was informed and updated throughout.

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My Experience

My bmw looks like it did before the accident. The job was done on time ..good job classic collision

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Awesome

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I have nothing but good things to say.

Repair Quality

Awesome experience Staff was amazing.

Customer Service

I was kept advised of the status of my truck continually. Staff was awesome.

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My Experience

They took care of everything and kept me informed every step of the way. Very professional and friendly. My car now looks like it's brand new. Well done Classic Collision!

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There isn't a single reason not to use Classic Collision if you want the repairs done right and in a timely fashion.

Repair Quality

Everything was done exactly as they said it would be.

Customer Service

Very professional and friendly. Was comfortable every step of the process.

My Experience

Receptionist Zoe was wonderful. Answered all my questions promptly.

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My Experience

Excellent customer attention. Gracious front desk staff, very professional in every way. Thank you

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Great communication and service!

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Great Service!

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My Experience

Very minor repair took 8 days to fix.

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My Experience

Thank you, can’t tell it was all beat up

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Repair Quality

Very good work/experince

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My Experience

The service and communication from Classic Collision was excellent!

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Repair Quality

Classic Collision provided a wonderful experience!

Customer Service

Returned Clean