Classic Collision Tumwater
In operation 43 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Tumwater, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Ford, GM, Infiniti/Nissan, Kia, Subaru; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly staff who clearly want to do the best possible work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing communication and friendly staff.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We appreciate all the work done and communication throughout the process from start to finish. Thank you to everyone that was involved in the work done. Also a special thank you to Jonni for keeping us informed during the repairing of our car!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for the amazing customer service from the staff at Classic Collision.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was pleased from my first meeting. I am so happy with the service, caring and efficient running of shop. I love my newly repaired car and to see the detailing inside and out, WOW. Thank you!
My Experience - 5.0/5.0 -
From the time I requested a quote to the completion of the repairs, Cameron and Jonni were so helpful, friendly, and kind. Those qualities go a long way when dealing with difficult circumstances. Cameron was so responsive and thorough when I requested a quote, and answered all my questions, even responding after hours; he was the reason I chose to have my truck repaired there. Jonni was so helpful from the first phone call. She always had a smile and kept me well-informed every step of the way. I'll be recommending them!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and completed earlier than expected.
Customer Service - 5.0/5.0 -
From my first request for a quote to the day I picked up my truck, everyone I dealt with was friendly, knowledgeable, and helpful. it started with the very prompt response by Cameron with a detailed quote. He responded quickly and answered all my questions, even after hours. Jonni greeted me with a smile every time I visited and kept me up to date on the repair status. I especially appreciated the coordination with enterprise for my rental car. All in all very exceptional service!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much! The car looks beautiful, you even detailed it for me! I love it!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very happy with the work performed. Great communication throughout the entire process.
My Experience - 5.0/5.0 -
Jonni and Tom were extremely knowledgeable in helping me understand the process. They answered my questions to insure I understood what was.available to repair the car. It was finish quickly and looked đź‘Ť. I have shared my appreciation with the staff when picked.car up Thursday late afternoon. Thank you. Bunny
Likely to Recommend - 5.0/5.0 -
Have passed the appreciation of service to several family and friends
Repair Quality - 5.0/5.0 -
Jonni and Tom are very knowledgeable and open to answer questions and provide understandable guidance. Their devotion to providing service and information was greatly appreciated.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was superb and the atmosphere excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Jody was a pleasure at the front desk. Cameron kept me constantly informed of the repair process and any delays in part ordering and any reassembling issues. I would highly recommend this Classic Collision location
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent communication about expected timelines and work that my car needed/received. Very thorough assessment of my car's damage; excellent repairs. Beautiful job cleaning the car inside and out.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I love that I was given frequent updates on how my car was coming along. They also got me financing through the Bread payment system so I didn't have to worry up front. The crew did a great job on my car and I'm very pleased.
Likely to Recommend - 5.0/5.0 -
They took care of everything, were very friendly and gracious.
Repair Quality - 5.0/5.0 -
My car is beautiful and free from dents. It appears they matched the paint very well.
Customer Service - 5.0/5.0 -
Customer service was amazing. They were so good about getting me updates and making sure I knew what to expect the whole time. I also got to be their pilot customer for the Bread financing. So they called as soon as that was operational.
Returned Clean
Likely to Recommend - 2.0/5.0
Repair Quality - 3.0/5.0 -
No drive test was done, tires were low, and no safety inspection was done. Noise in front. Great staff but work was not great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team was great to work with. Only thing I would share is on the day I was in office there was a trainer of some sort with the staff from out of town. How I knew this is he was asked if he liked the local football team on his hat and he said nope I dress this way to fit in. He was we’re boots and flannel and blue jeans. So he verbally told your staff they look like rednecks because they live in the PNW. His demeanor was very bold and authoritarian towards staff.If I was you local staff I would have had to ask to have a conversation with someone above him and about his better than you attitude. I could read the body language of the shop staff when he spoke to them the were on edge. Not a good look for a company that is incorporating new standards and tools to a new team. Hope this is not a reflection of your company standards if so I hope your shop staff under individuals you send to train have thick skin.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Classic collision did a great job doing repairs on my car, they kept me well informed on how the work was going, and I picked it up on the day they said, very happy… my car works great, would highly recommend them
Customer Service - 5.0/5.0 -
It was great!