Capital Collision Inc.

5.0 (7,694reviews)

99%

(360) 357-5210

2104 Carriage Dr SW, Olympia, WA 98502

99%

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2104 Carriage Dr SW
Olympia, WA 98502

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About Capital Collision Inc.

See Photos

2104 Carriage Dr SW
Olympia, WA 98502

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 33 years.

We have been providing excellent customer service to the South Sound area since 1976. We know repairing your car or truck is not something you were planning on and we do all we can to make your experience fast, easy and comfortable. Our state-of-the-art shop has 12,000 square feet of space with body shop bays, paint bays, and a mechanic available to help out with any needed repairs. We use PPG paint exclusively. PPG is known as the highest quality paint in the industry. And remember our excellent Lifetime Warranty is warranted throughout the United States. We look forward to making you another satisfied customer of Capital Collision Center.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:00 pm
Tue	7:30 am - 5:00 pm
Wed	7:30 am - 5:00 pm
Thu	7:30 am - 5:00 pm
Fri	7:30 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Chrysler

Dodge

Fiat

Ford

GM Electric Vehicles

Hyundai

I-Car

Jeep

Kia

Nissan

Ram

Subaru

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Website

Reviews (7,694)

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6,687 Customers Rated

5 Stars

77% Complete

(5921)
4 Stars

6.3% Complete

(483)
3 Stars

1.5% Complete

(115)
2 Stars

0.9% Complete

(70)
1 Star

0.3% Complete

(24)
< 1 Star

1% Complete

(74)

Customers say

Overall Customer Satisfaction

Customers consistently praise Capital Collision for outstanding service quality, with repairs frequently described as making vehicles look brand new. The team receives high marks for thorough, proactive communication through text updates and phone calls, keeping customers informed at every stage of the repair process. Timeliness is a recurring highlight, with many vehicles completed ahead of schedule. Staff are widely described as friendly, professional, and knowledgeable. Customers also appreciate bonus touches like interior detailing and assistance coordinating with insurance and rental car companies. A few customers noted minor concerns such as delays due to parts availability, slight cost discrepancies versus estimates, and occasional small items needing a return visit - all shared directly from customer feedback. Overall, the vast majority of customers express high satisfaction and enthusiastically recommend Capital Collision to friends and family.

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Service Quality
Timeliness
Communication

"Car looks better then when I acquired it, perfection is the exact word I would use, also the team was ..." Read more

"... at a certain time its spot on every single time. They do a really great job." Read more

"The repaired area looks like a brand new car! Thank you for your terrific work!"

"Im extremely satisfied on how good the work is and it was super quick. Thank you so much."

"... stepping into it before the damage ever happened. The quality of the repair is incredible you would never know the frame had been replaced. What really stood out ..." Read more

"You did a great job, completed earlier than expected, and my vehicle looks like new again. Thank you!"

"Informed me from start to finish. Even done earlier than expected."

"Super Professional. Delivered on the predicted day. Looks and operates like it's brand new"

"... Capital collision and staff go above and beyond. Classic under promise and over deliver.I am extremely happy with entire process and Finish ..." Read more

"... kept in the loop, while we waited for them, & even got the car earlier than the expected date after the parts delay. VERY GOOD SERVICE!" Read more

"They keep their word when they say theyre gonna call you at a certain time its spot on every single time. They do a really great job."

"Great communication as the repair process progressed. The quality of the work was excellent! A big Thumbs ..." Read more

"Fantastic customer service, easy communication. I always felt so updated on everything without having to ask."

"thank you for the great repair work on our vehicle. Great communication and coordination for the whole process: dropping ..." Read more

"... were so welcoming and walked me through the process. Great communication through the repairs and kept me in the loop with expected time frames. I truly appreciate their ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication