Trew Auto Body - Olympia

4.9 (278reviews)
100%
415 South Bay Rd NE,  Olympia,  WA  98506
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Trew Auto Body has been serving drivers in Bremerton and Olympia, WA since 1984, providing trusted, OEM-certified collision and auto-body repair. Our I-CAR Gold Class technicians use factory-approved procedures and genuine OEM parts to ensure every repair — from minor dents to full structural restoration — meets manufacturer standards. We offer a full range of services, including collision repair, paint refinishing, bumper and fender repair, paintless dent repair, scratch removal, structural alignment, and auto glass replacement. Trew Auto Body is certified by FCA, Hyundai, Nissan, Rivian Commercial, Rivian Passenger, and Tesla, ensuring expert repairs for a wide range of vehicles, including modern electric and advanced technology models. With decades of experience, we combine precision, safety, and quality to get your vehicle back on the road confidently.

Services
  • Free Estimates
  • Insurance Company Assistance
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Rivian Fleet – Vans
Rivian Passenger – R1T/R1S
Call
Email

Reviews (278)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with frequent mentions of professional and friendly staff who go above and beyond expectations. Communication stands out as a major strength, with customers appreciating regular updates via text messages and phone calls throughout the repair process. The quality of work receives high marks, with many noting their vehicles looked better than new upon pickup. Timeliness is generally well-regarded, with repairs often completed ahead of schedule. Customers particularly value the thorough cleaning service provided, including detailed interior cleaning. The shop's ability to handle insurance communications directly is frequently appreciated. Some customers noted minor delays and occasional issues requiring return visits, but these were handled promptly and professionally.
AI-Generated from reviews written in the last 12 months
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"I have been very pleased with Trew Auto Body. The people have been very professional and courteous, as well as considerate and thoughtful. The periodic ..." Read more
"Perfect in every way"
"Fully satisfied with it all from start to finish."
"It is always such a pleasure working with the people at Trew's. Every experience and interaction is always ..." Read more
"Customer service was outstanding across the board from my first phone call to me picking up my car ..." Read more
"It was ready before."
"... They went over and beyond to help me with my car and it was done really quick. Definitely recommend this place. They treat you ..." Read more
"I was pleasantly surprised that my car was ready as quickly as it was. The shop did not take too long and make me wait ..." Read more
"3 days to complete and that was over New Years Day holiday."
"Trew was fast, efficient, and did quality work! It was only a week after I dropped the car for repairs that I had it back, shiny and new!"
"The communication at every step of the way during the repair process was outstanding!"
"... courteous, as well as considerate and thoughtful. The periodic updates sent to my phone as their work progressed have been helpful in keeping me informed ..." Read more
"very good job and I appreciated that they kept me informed of the progress work ion my car."
"I received frequent updates about my car. This was very appreciated."
"... great to work with.The entire staff is awesome and they kept me completely in the loop as my truck progressed through the process. I would absolutely ..." Read more

Likely to Recommend

Repair Quality

you guy do great work thanks car looks new

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Trew kept me informed of the progress of the repairs

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

This is the second time I have brought my vehicle to Trew. Great service! They always keep you in the know so you know the progress of your repairs.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Great service, great work. Thank you.

My Experience

Very smooth!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Your team did an awesome job! My car looks great. Thank you

Likely to Recommend

Repair Quality

Customer Service

Thanks to the staff at Trew for a job well done. There was a small problem with the repair but they handled it promptly. Thank you Adam.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tru Auto Body made it look like it never happened. I highly recommend them. Thank you 😊

My Experience

Quality of the work was very good

My Experience

Excellent communication, wonderful service! Kind, caring, professional and thoughtful.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very responsive & well organized. We appreciated your keeping us informed of the progress of the work. We were pleasantly surprised that our car had been thoroughly cleaned when we picked it up.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

Both Brandy and Adam were wonderful to work with. They were communicative, helpful, and worked to get my repairs done right as quickly as possible.

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