Trew Auto Body - Olympia

4.9 (282reviews)

100%

(360) 352-1595

415 South Bay Rd NE, Olympia, WA 98506

100%

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415 South Bay Rd NE
Olympia, WA 98506

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About Trew Auto Body - Olympia

See Photos

415 South Bay Rd NE
Olympia, WA 98506

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Trew Auto Body has been serving drivers in Bremerton and Olympia, WA since 1984, providing trusted, OEM-certified collision and auto-body repair. Our I-CAR Gold Class technicians use factory-approved procedures and genuine OEM parts to ensure every repair — from minor dents to full structural restoration — meets manufacturer standards. We offer a full range of services, including collision repair, paint refinishing, bumper and fender repair, paintless dent repair, scratch removal, structural alignment, and auto glass replacement. Trew Auto Body is certified by FCA, Hyundai, Nissan, Rivian Commercial, Rivian Passenger, and Tesla, ensuring expert repairs for a wide range of vehicles, including modern electric and advanced technology models. With decades of experience, we combine precision, safety, and quality to get your vehicle back on the road confidently.

Services

Free Estimates
Insurance Company Assistance

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Rivian Fleet – Vans

Rivian Passenger – R1T/R1S

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Website

Reviews (282)

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189 Customers Rated

5 Stars

63.1% Complete

(178)
4 Stars

2.8% Complete

(8)
3 Stars

0.4% Complete

(1)
2 Stars

0% Complete

(0)
1 Star

0.4% Complete

(1)
< 1 Star

0.4% Complete

(1)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for exceptional service quality, professional and courteous staff, and outstanding repair work that often leaves vehicles looking brand new. Communication stands out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process, making them feel valued and informed. Timeliness is frequently highlighted, with many repairs completed ahead of schedule or faster than expected. Customers also appreciate the added touch of vehicles being thoroughly cleaned upon return. A few customers noted concerns about repair delays, misalignment issues, and residue left on vehicles, reflecting areas where some felt the experience fell short of expectations.

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Service Quality
Timeliness
Communication

"As I mentioned, the customer service was exceptional. It made the difference between just getting my car repaired and making me ..." Read more

"Very satisfied with the staff and the quality of the work very professional would definitely come back. Hopefully ..." Read more

"Customer service was outstanding across the board from my first phone call to me picking up my car ..." Read more

"I could not be happier with the work that has been done at Trew Auto body shop. They were great to work with.The ..." Read more

"Delays in repair completion, issues created by Trew scratches on the rear window requiring replacement, Misaligned ..." Read more

"I was pleasantly surprised that my car was ready as quickly as it was. The shop did not take too long and make me wait weeks and weeks to get ..." Read more

"3 days to complete and that was over New Years Day holiday."

"... the drop off to completion was less than 3 weeks. The repair was completed in less than 5 days. To top it off you washed and cleaned my truck. Thank you very much ..." Read more

"Trew was amazing. They delivered as promised, helped navigate the rental car and finished earlier than expected. Highly recommend!"

"... We didnt have to wait to make an appointment and the work was done in a timely manner! Thank you! 5 stars!" Read more

"I am very pleased to have text messages and phone calls to let me know the status of my repair. It made me feel that the company cared ..." Read more

"The communication at every step of the way during the repair process was outstanding!"

"Excellent customer service provided by timely communication of all steps involved, costs involved and timeline for completing the job."

"Their customer service is amazing. They keep me up to date and if I contact them with questions they are professional yet personal with their service."

"very good job and I appreciated that they kept me informed of the progress work ion my car."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication