Extreme Collision Center

4.9 (1,046reviews)
99%
1383 Shelton Springs Road,  Shelton,  WA  98584
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Shop AssistantSparkles

In operation 6 years.

Extreme Collision Center in Shelton is one of four family-owned collision shops serving Mason, Thurston, and Lewis Counties. We repair all makes and models and work as a preferred shop for many insurance companies, so we can handle your claim from start to finish. Stay updated by text or email throughout the entire repair. Quality workmanship, lifetime warranty, and communication you can count on. Free estimates. Call us today.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:00 pm
Tue 7:30 am - 5:00 pm
Wed 7:30 am - 5:00 pm
Thu 7:30 am - 5:00 pm
Fri 7:30 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,046)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for proactive communication, including daily text updates and phone calls throughout the repair process. Timeliness was a frequent highlight, with numerous customers noting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning was a recurring pleasant surprise. A few customers noted areas for improvement, including inconsistent communication during longer repairs, occasional delays in parts procurement, and minor quality issues such as overspray, misaligned parts, or incomplete work upon initial pickup. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop.
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"Excellent job! The repaired area was done perfectly. The staff was very professional, knowledgeable and ..." Read more
"Excellent customer service. Unusually great communication over the phone and in the office people are very ..." Read more
"... would order a new one, when the new one showed up they said it was worse than the one they put on and they didnt want to have to keep paying the restocking ..." Read more
"This shop is firing on all cylinders. Quick, professional, friendly. Everyone chips in as a team to provide A-1 service. The repair assessment and ..." Read more
"... when Extreme Collision returned it to me repaired it looked like a brand new car! Im thrilled!" Read more
"It was ready 5 days ealy"
"Great customer service all around. My SUV was done earlier than expected. I was kept informed daily on the progress. Would ..." Read more
"It took way to long but the repairs were good"
"... professional and efficient. My truck turned out amazing! They finished faster than quoted. Definitely using them again in the future." Read more
"Took to long"
"... handled the repair expertly from start to finish. Your communication was excellent, always keeping me informed. And the repair looks like new. Great job!" Read more
"Extreme Collision was prompt, communicative, and made the process seamless."
"Went above and beyond communicating through text and phone"
"Looks great. Loved the constant Communication. Super friendly staff."
"Great repair work., a tiny bit slow in contacting us regarding progress"

My Experience

The service and care at Extreme were great all the way though. The repairs look great and were quickly completed. Communication was clear and timely. We'll be back with any future needs.

Likely to Recommend

Repair Quality

Great work, good communication, exceptional convenience. We'll be back when we need a good shop!

Customer Service

Returned Clean

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Repair Quality

Customer Service

Roger in Shelton was the nicest man to work with.

My Experience

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Returned Clean

My Experience

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Customer Service

I was quoted a price for repair and told I would be notified if it was more. I was not notified and the final bill was more when I picked it up. That was disappointing.

Returned Clean

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Repair Quality

Customer Service

My Experience

Done on time completely a professional job restoring vehicle to new like condition

Likely to Recommend

Already recommended

Repair Quality

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Returned Clean

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Returned Clean

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My Experience

Thank you so much I really appreciate your help, you were very helpful, kept me updated every step of the way and super nice. I’m so grateful I used you!! 100% satisfied. My car came out better than it went in it was spotless 🤗😊🤗 thank you so much again I also left a google review 😃

Likely to Recommend

Thank you

Repair Quality

I’m so grateful thank you so much I wouldn’t go anywhere else 😃

Customer Service

Super helpful kept me updated and really helped me

My Experience

Kind and polite office staff Very clean site inside & out The quality of workmanship is excellent

My Experience

Looks great. Loved the constant Communication. Super friendly staff.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Was very happy that my Ruby Tuesday was washed after being repaired. The service was positive for the windshield.

Customer Service

My Experience

You all did a great job! Car came out beautiful! Would recommend you to everyone I know! Thank you so much!

Likely to Recommend

Repair Quality

I haven’t really had a chance to.inspect everything as I’m not really fully recovered

Customer Service