Classic Collision Tumwater

4.9 (358reviews)
98%
5033 Joppa St SW,  Tumwater,  WA  98512

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Tumwater, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Ford, GM, Infiniti/Nissan, Kia, Subaru; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (358)

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Repair Quality

Quick and exelent work,and very nice to work with..

Customer Service

They were great and did a fantastic job.

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My Experience

These guys absolutely exceeded my expectations from start to finish. Communication was consistent and clear, the timeline was accurate, and the quality of the repair is outstanding. What really stood out was the attention to detail, the pride they took in their work, and lengths they went to source the correct parts. They made the entire process smooth and stress-free, and I’d confidently recommend them to anyone needing body work done.

Likely to Recommend

I’d pick higher than a 10 if I could, but all the high-rated Google reviews of this company reigned true with what I received as well.

Repair Quality

From the customer service to the craftsmanship, everyone involved exceeded expectations.

Customer Service

Customer service was superb! Jonni and Tom went above and beyond, even arranging my rental and transportation to get there. Plus, they have a coffee bar in the waiting room!

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Likely to Recommend

Repair Quality

Jonni and her colleague were amazing and very helpful. I felt very informed though out the process. This was the first time I had to deal with this and they made the process far less stressful than it could have been. I’m so appreciative and very pleased with the service the team provided.

Customer Service

Amazing!

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My Experience

Likely to Recommend

Repair Quality

Perfect

Customer Service

Perfect

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My Experience

Tommy and Jonni were absolutely amazing through my entire process. One of, if not THE BEST customer service to include transparency and assistance I have experienced!

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My Experience

Very attentive. Kept me informed with status texts. Nice, nice people! I found a small problem after I picked it up. Took it back and it was fixed in minutes.

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Repair Quality

Would absolutely recommend them, went above and beyond my expectations.

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My Experience

Classic Collision blew us away with superb customer service. They treated us with true respect and genuine concern for our situation. We are grateful for how thoughtful the employees are and how amazing our car came back to us. You seriously can't tell that anything happened to it.

Likely to Recommend

All friends and family members, and strangers if they ask, my wife and I will recommend Classis Collision. Others should take classes to have their customer service. Highly recommend 100%.

Repair Quality

Classic Collision was there for us. They cared, they kept in touch every move they made on the care exceptional customer service! Beautiful work, our car looks amazing, highly recommend this business to anyone looking.

Customer Service

Tom, and Jonni care, they were on top of everything. When my wife and I came in they were very reassuring that everything would be okay. They cared that was number one. They would text each step the process the car care was in. They called Enterprise to pick up the rental when we went to pick up our car. They care, that matters.

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My Experience

Fantastic service and great staff to work with

My Experience

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absolutely

Repair Quality

great fast service fantastic staff to work with very friendly

Customer Service

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My Experience

Great communication, super friendly staff and they got it done quickly. Great experience

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Customer Service

Great communication all the way through the process.

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My Experience

Thanks for everything!

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Most definitely.

Repair Quality

Excellent service, good people. What a relief!!

Customer Service

Excellent!!

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Repair Quality

Did a wonderful job all around. I loved that I was informed during every stage and given a very prompt finished date.

Customer Service

A very friendly and professional staff. My son lived playing with the your cats at the ship when we were waiting. Jonni was so good with him and very accommodating with coming up to helping me get my vehicle on a Sunday morning. Thank you so much for everything that you did. Very satisfied.

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