Classic Collision Tumwater

4.9 (358reviews)
98%
5033 Joppa St SW,  Tumwater,  WA  98512

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Tumwater, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Ford, GM, Infiniti/Nissan, Kia, Subaru; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (358)

My Experience

Thank you for making it look like nothing ever happened to my Toyota :) I’m so happy to have it back! Thank you for the fast return and finish time as well !

My Experience

They took are of me the way they would have taken care of themselves or their own families. I needed an advocate and a voice of reason and they showed up. They went into problem solving mode because they genuinely wanted me to get the help I needed. I cannot thank them enough!

Likely to Recommend

Repair Quality

Excellent Staff! Outstanding Service!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job, everything works like new.

Customer Service

Extremely professional. Went above and beyond. Very happy with the service I received.

Returned Clean

My Experience

Knowledgeable courteous and professional

Likely to Recommend

Repair Quality

Courtesy and quality

Customer Service

Returned Clean

My Experience

The crew went above and beyond. Great experience. Thanks again Pat and Judie

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Tom and CC were efficient and did a great job. Jonni kept us up to date and informed. We will refer friends and family whenever they might need repairs. Thank you CC.

Likely to Recommend

Repair Quality

Very pleased with the quality and professionalism of CC. I appreciated the consistant updates and willingness to work with my schedule.

Customer Service

Returned Clean

My Experience

Likely to Recommend

I have never experienced such outstanding service from any other company. I would give them all 11s if I could. Extremely satisfied. I will be recommending to friends!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone at classic collision were kind, was excellent with updating me on the process of getting my car fixed. The repairs look wonderful! I am extremely happy with how it looks.

Customer Service

Returned Clean

My Experience

I just want to say how genuinely grateful I am for the experience I had with Classic Collision. Car accidents can be stressful and unsettling, but from the moment I walked in, the team brought professionalism, care, and calm into the process. They communicated clearly, treated me with respect, and restored not just my vehicle—but a sense of ease and reassurance during a disruptive moment. The work was excellent, the energy was solid, and all the people were great, I felt supported every step of the way. I highly recommend them to anyone looking for quality work and a place that actually cares.

Likely to Recommend

Repair Quality

I just want to say how genuinely grateful I am for the experience I had with Classic Collision. Car accidents can be stressful and unsettling, but from the moment I walked in, the team brought professionalism, care, and calm into the process. They communicated clearly, treated me with respect, and restored not just my vehicle—but a sense of ease and reassurance during a disruptive moment. The work was excellent, the energy was solid, and I felt supported every step of the way. I highly recommend them to anyone looking for quality work and a place that actually cares.

Customer Service

Returned Clean

My Experience

Tom, Jonni and the team there were awesome. Really great group of people.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything turned out great 10 out 19 for service and repair

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would not recommend nor tell another not to use CC -- I would be very clear of my experience based on facts of situation and let another make up their own mind about use of CC.

Repair Quality

5 rating based based on following: 9 body damage repairs 1.5 communication and customer service. Having to reach out to insurance for communication was an absolute frustration. Failure to communicate that engine replacement had been decided with out notification a major failure. Being spoken down to by receptionist--unprofessional and worthy of a 1.0 rating. CC failure to listen to my major concern of problems and their release of vehicle 2x to be driven with engine issue unresolved. Rather than CC towing vehicle back to shop they drove vehicle back to shop -- in addition to leaving me stranded on side of highway. Recommend less selling and more listening to vehicle owners.

Customer Service

See previous comment.

Returned Clean

My Experience

They were honest up front about what needed to be done and how long. Communication was excellent. The car was done 4 days early.

Likely to Recommend

I’m very impressed with the service.

Repair Quality

They kept me apprised all the way and delivered early.

Customer Service

Frequent updates were appreciated

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Jonni and team were amazing!

Returned Clean

Likely to Recommend

Repair Quality

I had a great experience my 20 yr old beetle looks almost new... sparkling clean inside/out, & all damage gone.Great customer service & Jonni arranged it all, even the rental car & with the liability insurance.

Customer Service

Returned Clean

My Experience

Wonderful service and great job

Likely to Recommend

Repair Quality

Your work and service is 10.

Customer Service

Returned Clean

My Experience

Everything went smooth, everyone was awesome, and the car was done pretty quick and good quality

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The customer service was excellent and the work is wonderful. I will recommend this shop to friends and family.

Likely to Recommend

Repair Quality

Customer Service

I received excellent customer service.

Returned Clean

My Experience

I was extremely excited when I saw my car. The paint job was way beyond what I expected and everything else was above what I expected. I would recommend Classic Collison to anyone.

Likely to Recommend

I would refer them to anyone I know

Repair Quality

I would refer anyone to Classic Collision They have very high ethics when they work on your vehicle and do great work. I was so very pleased when I picked up my car, it looked beautiful.

Customer Service

Customer service was outstanding

Returned Clean