Classic Collision Tumwater

4.9 (362reviews)
98%
5033 Joppa St SW,  Tumwater,  WA  98512

In operation 43 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Tumwater, WA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including FCA, Ford, GM, Infiniti/Nissan, Kia, Subaru; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
GM
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Subaru

Reviews (362)

Likely to Recommend

I really recommend

Repair Quality

They did good job and service

Customer Service

Good service

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My Experience

Great communication. They kept me up to date on every step of the repair process. Friendly staff. I would highly recommend them

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Customer Service

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Repair Quality

Great updates with phone service things went as planned. Customer service in person was great.

Customer Service

Returned Clean

My Experience

From start to finish the communication them explaining everything that was going to happen what was going on in the timeframe that it needed to be done in. Any questions I ever had were answered the moment I asked them. When I picked up my truck that was so amazed they made it look like nothing was ever done to the truck to begin with, and it wasn’t in the best of shape. They made it look brand new and I am extremely pleased and will recommend them to everybody I know. Thank you so much for everything that you guys have done. I am so overwhelmingly thankful for everything.

Likely to Recommend

Repair Quality

I was a pleasure working with Classic Collision. Everybody there was so friendly easy-going and wanting to get you back on the road as fast as possible. I appreciate everything that they do thank you.

Customer Service

Completely satisfied always

Returned Clean

My Experience

Appreciate the good and timely communication.

My Experience

Thank you for staying late for me. :)

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Customer Service

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Repair Quality

They were friendly informative. This is my second time using them they did a great job keeping me up-to-date on the progress and the work was amazing. Insurance covered mist of this repair I self paid the last time and the estimate and end result were great. Absolutely would use them and recommend them

Customer Service

Desk person was great very helpful and great personality. The guy who looked over the Rav 4 was helpful pleasant and very knowledgeable.

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Customer Service

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Repair Quality

Friendly and professional staff. Jonni and Tom kept me updated as to progress and were very responsive to any questions I had.

Customer Service

Returned Clean

My Experience

My Experience

I am satisfied with my recent repair of my carJonni went above and beyond to make sure I was taken care of .Thanks to Tom as well for repairing my car . It drives smooth .

Likely to Recommend

Repair Quality

Customer Service

Did not take to long

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Perfectly repaired with super friendly staff

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I would recommend your business

Repair Quality

Did a wonderful job my car doors

Customer Service

the young lady at the desk was very helpful and kind

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Likely to Recommend

After-sales service is much more important than the sale itself.

Repair Quality

Good morning... The service on my car was perfect, except for an offer made by the manager to fix the left front fender trim that wasn't done, and also the right front fender that wasn't attached, which I had to do myself. When I left the car, I asked the manager if it was possible to align the fuel cap, as it was misaligned, but working perfectly. To my surprise, when I went to refuel, the cap wouldn't open, and since I was near the workshop, I decided to go there to ask for help. That's when the bad part came... I was very well received by the lady who works there, who called Mr. Thomas, who wasn't very friendly at first, and you already know how that unfolded, as well as the manager who was there. Sorry.

Customer Service

Returned Clean

My Experience

Amazing customer service! Jonni is an asset to your company :) Finished my daughter's car way ahead of schedule and handled everything with my rental car for a stress free experience! Thank you!

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Customer Service

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