Classic Collision Virginia Beach
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Virginia Beach, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 0.5/5.0 -
Incompetent staff and body shop
Repair Quality - 1.0/5.0 -
Repairs took too long. Picked up my car and it looked awful. Although the advisor said it was before I got there. Aftermarket bumper didn’t have either quarter panel meeting properly so now they have to order an OEM bumper, repainted, and I have to go back again to get the bumper replaced. Not impressed with this place at all.
Customer Service - 2.5/5.0 -
Took too long to get the estimate was on the third day before I ever was told what it was and then I had to call two or three times
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good people
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very appreciative of the communication on the progress of my repair and the result was excellent. I would definitely recommend Classic Collision to anyone who needs any car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was appreciative on the continuous updates on the status of my repair to my vehicle. Tyler was great with texting with an update at least once a week and with phone calls as well. My vehicle was ready when scheduled and the job was ecellent..
Customer Service - 5.0/5.0 -
As previously meantioned, customer service was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far so great…after my accident I’m happy to have my car back and fixed.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Josh and team did a great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0 -
Was overcharged $3,005.00 for the repairs and they have made little effort to return my money to me. Still waiting a month later.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was super appreciative of how transparent they were and how quickly they repaired my vehicle to help me out! My truck looks great and I am very thankful for the wonderful job everyone did!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Overall, the repair looks great. It was done as quickly as the parts became available. There are a few small things that could have been finished out slightly better.
Customer Service - 5.0/5.0 -
Customer service was great. I feel like Classic helped me with things that were really outside the scope of regular service.
Returned Clean
My Experience - 5.0/5.0 -
I especially appreciated the daily text and update from the manager Lisa. Both she and the receptionist were especially helpful and courteous. I will highly recommend your business. Repair looks great too
Likely to Recommend - 5.0/5.0 -
Already have and will continue
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My husband Homer is deployed currently, my name is Tiffany Jeffrey. It was a difficult time figuring out this whole process but the team at Classic Collison, especially Josh were amazing! They helped me every step of the way to understand my cars situation! I wish I knew the name of the lady at the front desk, she was so sweet and helpful! Thanks so much you guys!
Likely to Recommend - 5.0/5.0 -
I have already told lots of people about your shop
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa is very informative, and kept me updated.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lisa was great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Overall I Am Pleased
Repair Quality - 4.5/5.0 -
Very Quick getting the car done. But I would of preferred a new bumper. The repair looks fine so far. And pleased the paint was matched perfectly .
Customer Service - 4.5/5.0 -
Greeted in a friendly professional manner. Review of damages was quick. Nice friendly reminder to take out my EZpass [Thank You] Review of repair was quick & thorough with LJ. Only Thing I Didn't Like Was Settling CoPay Was Done Prior To Review of Repair Work Done...Feel Customer Should Review Work, Then Settle Co-Pay.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my vehicle is excellent. My car looks great. I am extremely pleased with the results.
Customer Service - 5.0/5.0 -
Everyone I came in contact with was very helpful and friendly.