Classic Collision Virginia Beach
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Virginia Beach, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The fit and finish of the repair work was beyond my expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I am missing plastic trim from my car. I called informed ya’ll. I was told someone is going to call me back about it and never got a phone call. The communication with this company is the worst I have ever dealt with.
Customer Service - 0.5/5.0 -
See previous comment
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0 -
I hear a noise when driving
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
You’ve all been wonderful to deal with- I couldn’t have asked for better communication and updates, nicer people or convenience. In fact- I love y’all so much now I’m just gonna keep visiting!!!!! ❤️💋👍🥂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would recommend to anyone
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I thought the receptionist as well as Josh were both exceptional. Thank you for a beginning to end great experience, and fantastic Bodywork too! You made the process easy & communicated frequently.
Likely to Recommend - 5.0/5.0 -
Thank you
Repair Quality - 5.0/5.0 -
Josh was exceptional and I'm very happy with everything from beginning to end! Also the receptionist was also fantastic!
Customer Service - 5.0/5.0 -
Fantastic
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Loved the communication throughout the process and was very surprised my whole car was clean when I got it, which made my day!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best service hands down!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Every staff member that we encountered was very pleasant. We were informed about everything along the way. Josh was very friendly. We would definitely recommend Classic Collision!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
While the repairs were excellent, I think the update notifications and estimated timeframe could be better. I initially received regular updates until the delay in a part changed that and I was a few days out of my rental coverage because of this.
Likely to Recommend - 3.5/5.0 -
If the update and communication process were to improve, I would consider recommending based on the quality of repairs I received.
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
communication and updates could have been more consistent and better
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire process from scheduling to picking up my car was seamless.
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My only issue is I was never given a day in which my car would be ready. I was told I would receive an email but I did not. This is why I said “no” to the question was the car ready as promised.
My Experience - 5.0/5.0 -
The repair was completed 5 days early and it looks great so far (I’ve only had it back for 4 hours or so). I also like how I was kept informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good repair done very quickly.
Customer Service - 5.0/5.0 -
I was kept up to date on the progress of my repair.