Classic Collision Virginia Beach
In operation 43 years, 3 years at this location.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Virginia Beach, VA is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications including Infiniti, Hyundai, Kia and Nissan; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Detailing
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Good work left with a very clean and refreshed car
Likely to Recommend - 5.0/5.0 -
I already have recommended them!
Repair Quality - 5.0/5.0 -
Friendly and knowledgeable staff. Quick to get me an estimate. I highly recommend them.
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was in aww when I saw how beautiful my truck looked after they repaired it!
Customer Service - 5.0/5.0 -
Kept me updated during the whole process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The work was great but customer service was the worst. I won’t refer anyone.
Repair Quality - 5.0/5.0 -
Work was flawless
Customer Service - 0.5/5.0 -
People who answer the phones don’t have answers, rep didn’t return my phone calls, I had to call several times and still didn’t a callback or pick up. Warranty or not I’d rather pay someone to fix work on my vehicle before I ever consider bringing it back purely because the customer service was super stressful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job in a timely manner
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They have my car for awhile always, but always a fantastic job!!!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for your good repair work.
Likely to Recommend - 5.0/5.0 -
I would recommend Elite to other people.
Repair Quality - 5.0/5.0 -
Good work and service.
Customer Service - 5.0/5.0 -
Good service and work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick friendly service
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Words wouldn't do enough justice
Repair Quality - 2.5/5.0 -
Hinges weren't fully painted. Door opens way to far and pulls rubber gromet seal. Clips were broken reinstalling trim panel to drivers door. The Ram Promaster 1500 Decal is missing
Customer Service - 0.5/5.0 -
LJ is literally the worst rep I've ever dealt with. 3 weeks go by and the energy I've spent trying to get her to return my call is beyond disrespectful. Elite had me almost 2 weeks over in my rental all because yall didn't receive the final check from insurances. Rushed the work done to my Truck and stopped returning calls, but then LJ tells me you have lifetime warranty on all parts and any issues with our work call us so we can help. I have phone records and pictures before and after work was done. By the receipt I was given breaking down the work embels and paint. Looks more like insurance fraud then anything. Thank God for Google and BBB reviews
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
They got me right in and also made recommendations for a rental. My car looks great
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I was told twice that my car was ready and each time it wasn’t. The last day that it was yo be ready it was totaled in a car accident. I understand that accidents happened because that is why my car was there. However, the owner of the company has not reached out to me as a customer whose vehicle was damaged while it was there to be repaired any expressions of concern. I feel as the owner it should have been done.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
Taylor Rucker