Classic Collision Willowbrook

4.9 (1,062reviews)
97%
18711 Tomball Pkwy,  Houston,  TX  77070

In operation 13 years.

Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,062)

My Experience

Excellent customer service and no worries . Very good business place

Likely to Recommend

For sure

Repair Quality

Good customer service and the workers where wonderful people.

Customer Service

The best I seen in a long time

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Repair Quality

Jay was amazing! Kept up with communication, super friendly, and took care of our car nicely!! Definitely recommend Classic Collision in Willowbrook!

Customer Service

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Repair Quality

Customer Service

My Experience

Jessica was super nice and helpful! I love how my car turned out!

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Repair Quality

Customer Service

My Experience

Good job

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Repair Quality

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Repair Quality

Good job. Car came clean arrived in time . Job well done I recommend them . They are very professional

Customer Service

Job well done

My Experience

The only negative comment is that I never got updates on my vehicles. I had to call to see get updates on my car.

My Experience

Jessica did a great job & kept in contact with us through the entire process!

Likely to Recommend

Repair Quality

The repair looks great like it never happened! They even cleaned my car, I’m so thankful.

Customer Service

It was great. She was very informative and kind.

My Experience

Ms. Jessica was very professional and friendly. She was extremely helpful when answering any questions or concerns. Im a satisfied customer.

Likely to Recommend

Yes I would recommend this shop to my family and friends.

Repair Quality

I am very pleased with the quality of service to my vehicle. It looks great.

Customer Service

I am totally satisfied with the service I received. Ms. Jessica was very professional and friendly.

My Experience

Jay is the man. Great customer service!

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Repair Quality

Customer Service

My Experience

Jessica went above and beyond. Highly professional and kept me informed throughout the entire process.

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Jessica went above and beyond!!

Repair Quality

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My Experience

Jessica was very helpful and understanding and was able to coordinate in a timely matter.

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Repair Quality

Very happy with Jessica she was very helpful and understanding coping with getting my vehicle fixed as quickly as possible.

Customer Service

Very professional

My Experience

Excellent customer service! I was updated in regards to the status of the repairs of my car at all times. The repairs were done/completed before time and the results are excellent! Jay is very professional and he took very good care of myself and my car. I recommend Classic Collision for their professionalism and amazing staff!

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My vehicle was not completely repaired. Had to return for repairs and even after that my undercarriage is bent up. I don’t understand why there wasn’t a supplement put in for my undercarriage to be replaced because it is damaged. I went back for repairs a week later and Jessica told me it would take ten minutes. Ten minutes turned into over an hour of waiting. I’m dissatisfied.

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