Classic Collision Willowbrook
In operation 13 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 0.0/5.0 -
I don’t have my car yet and didn’t get notified on the progress either.
Likely to Recommend - 1.0/5.0 -
I want this to be a 10 and it should be, my issue and this is 100% on me, I had a sentimental coral heart shape rock in my car and I should of listened to my wife and removed it from the car, I did not and now it's missing, so because I didn't get everything back that was in my car, that's why I wouldn't recommend.
Repair Quality - 5.0/5.0 -
Great job on the repair it's self!
Customer Service - 5.0/5.0 -
Jay was fantastic for keeping me informed.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
Got an estimate for $200 but when I showed up to get the work done, it was over $300 because the estimate apparently did not include labor.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Upon initial pickup, all seemed well. A couple of days later, we noticed that the bumper was coming loose again. We took back to have it checked out and discovered that new clamps had to be ordered from Mazda. It took a couple of days to come in. We were called to bring back in and all seems to be okay.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work! Jessica kept me informed throughout the process. Overall, a great experience.
Customer Service - 5.0/5.0 -
Jessica = AWESOME
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service...very pleased
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate all the updates and information giving to me throughout this process of getting my car repaired and I'll recommend anyone to come here for service also the rental car was decent size for me to get from work to home. Last of least I didn't get no update towards the repairs which I had to call and check which was upsetting but overall fantastic job
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire process was seamless. I loved the communication at each phase. The repair appears to have been done well.
Customer Service - 5.0/5.0 -
Great communication and friendly helpful staff.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Work was done well. Deducted 2 points for length of time and sensor settings need to return.
Customer Service - 5.0/5.0 -
Jessica was fantastic. She kept us informed and worked diligently with with on our concerns. She provided exceptional customer service.
My Experience - 5.0/5.0 -
I was so upset and very nervous when I got there but after meeting with Jessica Montague and she walked me step by step I left feeling very good and with a understanding what I was going to do and what they were going to do every one there was so understanding thanks to all especially Jessica
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jay did a great job handling the repairs to my Tahoe. All issues were addressed and the work was well done.
Likely to Recommend - 5.0/5.0 -
I have no problem recommending their work.
Repair Quality - 5.0/5.0 -
Jay was very helpful, and handled everything for me. Everything was done in a timely, and professional way. The work looked great and was well done. Jay was very easy to work with, and made sure my concerns were addressed and taken care of. I appreciated that.
Customer Service - 5.0/5.0 -
Any issues I had were handled professionally and courteously.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
My Experience - 5.0/5.0 -
I really appreciated how quickly you completed the repairs, the quality of the work and your continual reports on the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the second time they have repaired my car and they have been great both times. Easy drop off and pickup, and they keep you informed as to the progress of the repairs.
Customer Service - 5.0/5.0 -
The staff are friendly and helpful.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Finished my repairs ahead of schedule
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate how they did it so fast and got in touch with me to let me know it was done