Classic Collision Willowbrook
In operation 13 years.
Classic Collision was established in 1983 in with one single goal: to offer quality service with integrity and honesty. For over 40 years, we have continued to do this by employing the best talent and using the highest-quality materials. Classic Collision in Houston, TX is here to give you peace of mind by making the auto body repair process as easy and stress-free for you as possible, from drop-off to pick-up. We put customer satisfaction first in all that we do while being I-CAR Gold and holding several OE certifications; making us a leader in comprehensive collision repair.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Yes but Really want to thank mr. Jonathan for being so professional, taking control of an inconvenient situation and ironing out a few problems like a real Pro, it was like a visit to the doctor's office they took the patient, assured me everything was going to be okay, Jonathan got in my rental squared away no problems and the shop did such great work on the patient that the new bumper is best-looking part of my mkx now LOL a great recovery, very happy with the whole process, thank you again Mr. Jonathan for making everything go so smoothly👍 Great Job Very Happy Customer😁👍
Likely to Recommend - 5.0/5.0 -
I would recommend anybody that wants to be treated professionally with out standing results to try your Procare shop
Repair Quality - 5.0/5.0 -
Thank you mr. Jonathan for ironing out a few bumps and turning a inconvenience into a smooth operation very professional always keeping me updated on the repairs, it was like a doctor's visit that took care of the damaged patient and now my MKX looks better than ever, great work in the shop, very happy and thanks again Mr. Jonathan for keeping it smooth😁👍
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone eased the process and was kind and helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional customer service and quality repair results.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
There's still a very small gouge, I'm guessing it happened post-repair. But don't worry yourselves about it; I'll dab it with something to protect it. You guys did a spectacular job otherwise.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service level was excellent…keeping us informed. Excellent customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Job well done, repairs are excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was a wonderful experience manager was an excellent and helpful person very friendly and efficient every day was keeping me updated about my car again thanks 💯 % recommended 💯👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Front desk and other employee was absolutely great! Very friendly and communicated to me on how the process would be. Made the the whole experience pleasant.
My Experience - 5.0/5.0 -
ProCare is customer centric and carefully taught me what to expect and led me throughout the process. That built security and trust. Moreover. Workmanship on my Jeep was excellent. Thank you for caring for my car and caring for me. Ms Verna
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer Care with Car Care start to completion.
Customer Service - 5.0/5.0 -
Communications was above most others.
My Experience - 5.0/5.0 -
Amazing customer service. Prompt and clear with updates. Very satisfied. Thanks again.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Procare explained the work, worked with my insurance, and did top quality repair work I am pleased with their professionalism
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great work very pleased with the outcome. Got car back to me quick.
Customer Service - 5.0/5.0 -
Johnathan was nice to work they kept me informed of the progress
Returned Clean
My Experience - 5.0/5.0 -
My car is as good as new. Quick service kept me informed about the step by step process of repairing my vehicle. Grade A+ service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Johnathan provided excellent service! My repairs were done well. I will be sure to tell family and friends about your shop. Thank you
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
My paperwork for my vehicle was lost. The receptionist was giving me paperwork for a different make and model vehicle. I kept questioning her why a Volkswagen windshield was put on my Ford Escape. She said that the manager just put it there for the estimate. She finally understood that my paperwork was missing. While I examined my vehicle I found an empty 12 pack of Bud Light beer with 3 empty aluminum bottles. I took it inside and told an individual who was helping me at first. He took it and went to the shop and came back and gave me some BS that they mistakenly put it in my car but came from another Escape, cause both vehicles were being cleaned.