Clearwater Collision & Towing

5.0 (220reviews)
100%
4023 W Clearwater Ave,  Kennewick,  WA  99336

Clearwater Collision & Towing is a family owned and operated business with strongly developed core values. We value the customer and their vehicle and don't miss any steps in our unique repair process. With the majority of our technicians and painters being here since inception, we think of ourselves as family and put forth the most amount of effort to ensure highest quality repairs for all vehicles.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (220)

Likely to Recommend

Repair Quality

Customer Service

My Experience

The rear tail light that was broken was replaced with an After Market which was deemed to be adequate based on time for delivery (may have that wrong but that is what it reads like in the repair papers). It has what appears to be permanent smears on it that don't clean off. I will bring it in for CC to give their opinion on it. If it needs to come from Toyota in order to match the quality of as manufactures replacement part, then the busted one could have been left in place until the standard replacement was available.

Likely to Recommend

Will not hesitate to recommend this body shop.

Repair Quality

Had a small issue and it was addressed and made perfect right away. Great group. Very solid. Would recommend you guys to anyone.

Customer Service

Solid craftsmen

Likely to Recommend

Repair Quality

Few problems with electronic system that should get fixed tomorrow

Customer Service

My Experience

You always do a good job. thank you.

Likely to Recommend

Repair Quality

Great to work with. Parts took a while to get in, but we appreciated being updated on the progress.

Customer Service

Likely to Recommend

Repair Quality

Very happy with the work they did on my ford truck. Their customer service was amazing! They kept me up to date with the process of my car.

Customer Service

They workers at the office always had a great attitude and very helpful.

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Repair Quality

Customer Service

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Repair Quality

They did a wonderful job of restoring my car to its natural beauty. Kind and efficient. Made the whole entire process painless.

Customer Service

My Experience

I appreciate all the information I received on my accident. The repair was quick and a beautiful job was done. Very happy with everything.

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Repair Quality

Customer Service

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Repair Quality

excellent service by all involved

Customer Service

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Very good

Repair Quality

Very good

Customer Service

Very good

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Repair Quality

Excellent service and work done.

Customer Service

Professional, polite and timely.

Likely to Recommend

Repair Quality

one of the back up cameras is off slightly. The work seems to be great

Customer Service

Likely to Recommend

I have been a customer twice before this and would’ve before this last repair on my vehicle but now I would not recommend

Repair Quality

I would like to have the rest of my car back Please 🚪or not enough

Customer Service

Kolton was really awesome telling me what exactly we needed to be done and how all the work was 100% guaranteed for life you need to feel real secure with having you fix it. Unfortunately I do not have the same experience picking up the vehicle was lied and damage is still not fixed or even the right car

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Kolton’s great! He’s Always helped me through the process of getting my car fixed so easily

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Repair Quality

It works good except for a random beeping noise.

Customer Service

There wasn't a lot of communication.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Kolton is always friendly and professional.