Coach and Carriage Auto Body - Natick
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick work, good quality workmanship and efficient office staff
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Perfect work - couldn’t be happier!!!!
Customer Service - 5.0/5.0 -
Great people - personable and professional!
Returned Clean
My Experience - 5.0/5.0 -
Professional work, very nice people, and well-organized. I would recommend C&C, and if needed to, I would return (but I hope I don’t need C&C again). Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I expected the repair to take a week and a half at most. It took 3 weeks. When I picked up my car I was given a 2 page list of items. I would have liked to have someone explain in English what was done and why it took so long.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
C+C did the best job on my car. Working with Joe and his team was easy and stress free and my car looks wonderful. The attention to detail was top notch and if I ever need other work done on my car I’m absolutely bringing it to Coach and Carriage.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always the best work and most thoughtful team. Wouldn’t take my car anywhere else.
Likely to Recommend - 5.0/5.0 -
Absolutely. Best place I’ve ever been.
Repair Quality - 5.0/5.0 -
I’m a repeat customer and always come here. Always the best service.
Customer Service - 5.0/5.0 -
Helpful, thorough, sense of humor.
Returned Clean
My Experience - 5.0/5.0 -
Great job by the Natick crew, Joe did an excellent job of communicating and ensuring the job was done well and on time.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All good
Customer Service - 5.0/5.0 -
Helpful
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great support and excellent communication. Only reason it’s not a 10 is because the “hybrid” badge/emblems were not attached just placed in the car… Additionally, the seams where the new quarter panel was attached is a little loose and separated. Only a tiny bit, but not as tight as the original.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with their work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
The work was good; they are very attentive, always keeping us informed about what they are doing to the car and giving us an estimate of when it will be ready.
Customer Service - 4.5/5.0 -
Good