Coach and Carriage Auto Body - Natick
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was more than happy Personnel were very helpful and went out of their way to make sure the work was completed satisfactorily I highly recommend Coach and Carriage
Likely to Recommend - 4.0/5.0 -
Hedging a little because of the paint issue
Repair Quality - 4.0/5.0 -
Repair of dent is outstanding. However, my car color requires something like 3 layers of paint (different shades) to achieve, and they were not evenly applied. If you look closely you can tell.
Customer Service - 4.5/5.0 -
Kept me in the loop about when car would be ready (date shifted twice)
Returned Clean
Likely to Recommend - 4.5/5.0 -
I would recommend Coach & Carriage
Repair Quality - 4.5/5.0 -
Very good communication on status of my repair. The work done was very good. Staff was informative, friendly.
Customer Service - 4.5/5.0 -
Staff was informative, friendly, kept me updated on my repairs and expected completion date.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0 -
It took over a month which I think was much too long But it was a perfect job.
Customer Service - 3.5/5.0 -
I called several times to get an estimate of how long it would be. Most times someone answered and said they would check and call back. There was never a call back.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great work and service!!
Repair Quality - 5.0/5.0 -
Quality of work and customer service were excellent!
Customer Service - 5.0/5.0 -
They were very solicitous of my preferences.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Coach & Carriage has been on my recommended vendor list for many years. The owners, service team and front desk all work together to provide an easy and reliable solution and delivery of my repaired vehicles. C&C has my trust.
Repair Quality - 5.0/5.0 -
Coach & Carriage repaired my vehicle damage flawlessly.
Customer Service - 5.0/5.0 -
The customer service at C&C is the best! Friendly and knowledgeable! Easy too! Drop the vehicle off and they do the rest!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
9. I just noticed a missed spot--the pillar in between driver's door and rear door has a small area which wasn't painted. I'm currently out of town and will come by next week
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All went smoothly.
Customer Service - 4.0/5.0 -
Text updates sometimes a bit off, but otherwise fine. Would have preferred a more personal touch when things/timelines changed and when it was complete.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great communication
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kept me in the loop. My car was cleaned inside and out. The body work was perfect. The owner and staff were kind and professional.
Customer Service - 4.5/5.0 -
Perfect
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joe and his team at C&C Natick were great! The car needed a little more body work than was originally expected. Joe saw what it needed after we dropped the car off and took care of everything needed.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The time period was a little bit too long. Also, I see a small dented in the front bonnet of the vehicle that it wasn’t there when I took it to your location. It is very small, I am not complaining.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Quality repair. Just like new. Loved texts that kept me informed of each step in the process. Would recommend Coach & Carriage without any reservation. Thank you.
Likely to Recommend - 5.0/5.0 -
I would recommend Coach and carriage without any reservations
Repair Quality - 5.0/5.0 -
Excellent repair work. Kept me informed all the way thru the process. handled insurance claim directly with safety Ins
Customer Service - 5.0/5.0 -
See previous answer
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Had a dent/chip when I picked it up. If a used door is going to be used it should be free from blemish. Unacceptable quality control.