Coach and Carriage Auto Body - Natick
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The entire process was very professional and their communication throughout the process was impeccable. It was a 10 out 10!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks good
Customer Service - 4.0/5.0 -
No realistic time frame given, always quoted 4-5 weeks when it only took 2.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Like the text updates
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend
Repair Quality - 5.0/5.0 -
I love coach and carriage. I’ve had them do work on my car on several occasions and they always do an exceptional job.
Customer Service - 5.0/5.0 -
Everyone in the office at Coach and carriage is so kind and attentive. I really appreciate the extra measure they go to keep us informed on the progress of our vehicles repair.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will send people there
Repair Quality - 5.0/5.0 -
Car came out great .
Customer Service - 5.0/5.0 -
Stacy is awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took an exceptionally long to complete the job Thanhks
Likely to Recommend - 2.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.0/5.0 -
Repair was finer, but took too long
Returned Clean
Likely to Recommend - 5.0/5.0 -
I recommend Coach & Carriage whenever anyone I know mentions that they need a good auto body shop. I just tell them I know of a great auto body shop! Seriously!
Repair Quality - 5.0/5.0 -
Coach & Carriage is by far the best auto body shop I have ever dealt with. Whenever one of my vehicles is damaged I immediately know who to go to! Our cars are always handled professionally by the courteous staff and returned to us as if from the factory, their work is that good! I recommend Coach & Carriage to all my friends, they are simply the best in auto body repair!
Customer Service - 5.0/5.0 -
Customer service is first rate with friendly and professional staff who understand the process involved in returning a car to like-new condition.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Impressive customer service and the work looks great - like the car was never damaged. Thank you to everyone at C&C for putting my ride back in shape.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work- looks like it just came out of the showroom floor at the dealership!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent work & status communications
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your personnel are fantastic, I’ll call out Stacie who was so helpful to me throughout this process from the start of my need for repair to picking it up when completed. the status communication with me was outstanding and the workmanship is exquisite. I’ve had the car from you one day and I’m so pleased with its interior condition (CLEAN) as well as the damaged outside completely like new. Thank you for your quality and professional team
My Experience - 5.0/5.0 -
Everyone I’ve interacted with at C&C have been friendly, professional and helpful. They are able to turn a stressful situation into a positive result. My car looks good as new and it was a wonderful experience. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job fixing the car. Timely text updates eliminated multiple phone calls. Seamless communication between Amica, C&C and me. Best of all a great, knowledgeable and friendly staff to work with. Very positive experience overall. Thanks to all involved!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
I believe. The driver side Rear tire trim was not installed correctl
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
you guys came highly recommended from Ralph at Natick auto clinic, I will recommend you folks to. anyone who asks me.
Repair Quality - 5.0/5.0 -
you folks did an outstanding job. All my questions were answered and they finished on time and they even cleaned the inside of my car! thank you so much.
Customer Service - 5.0/5.0 -
great customer service! made my experience virtually effortless.