Coach and Carriage Auto Body - Natick
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Outcome was great
Customer Service - 5.0/5.0 -
They communicated well and addressed concerns I had immediately
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I posted my review on Google
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
100% satisfied . Professional job from start to finish . No one loves getting into an accident and having to deal with car repairs but all the staff at coach and carriage made it such a nice experience . Coming back to pick up my car fixed up and sparkling clean was a really nice touch! Thank you so much !
Likely to Recommend - 5.0/5.0 -
This is my fourth time using Coach and Carriage, and I would happily recommend them to friends, family, and colleagues.
Repair Quality - 5.0/5.0 -
This is the fourth time I’ve used Coach and Carriage over the years, and as always, the repairs were expertly done. My vehicle was returned in like-new condition.
Customer Service - 5.0/5.0 -
Joe and Jill were great to work with. Joe thoroughly explained the required repairs and timelines, while Jill was incredibly helpful with my insurance questions and provided timely updates throughout the repair process.
Returned Clean
My Experience - 5.0/5.0 -
The staff are wonderful, great communicators and very helpful. If I have more body work needs, I will be sure to come to Coach and carriage again. Thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The damaged area of the car looks perfect
Customer Service - 5.0/5.0 -
Great staff, great communication
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
The car looked brand new when it was returned. The time you took to look at every part of the back of the car was superb
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I was hoping not to have the rental more than a week but this is a busy shop. Our car was returned it tip top Shape inside, outside and the work was thorough.
Customer Service - 5.0/5.0 -
Staff was truly engaging while waiting and during the inspection proceas
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I could not tell it was repaired
Customer Service - 5.0/5.0 -
Very friendly. Answers questions with a smile!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair work was excellent, and vehicle was sparkling clean when finished.
Customer Service - 5.0/5.0 -
Friendly.
Returned Clean
My Experience - 5.0/5.0 -
Great finish, easy service, quick! Thanks!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super reliable Giuseppe and his team are amazing
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car repairs were handled very well and I am pleased that my car was repaired properly and professionally. I appreciated that the car was detailed after the work was done as well! Would definitely bring my vehicle back in the future if needed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the work done on my rav 4! If needed in the futute I will bring the car or futute vehicles back to you for repair!
Customer Service - 5.0/5.0 -
Very friendly in the office and people I spoke with about the car
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
did a super job; car like new
Customer Service - 5.0/5.0 -
really nice people kept us fully informed; did work right on time
Returned Clean
My Experience - 5.0/5.0 -
Very good