Coach and Carriage Auto Body - Natick

4.9 (634reviews)
98%
55 Middlesex Ave,  Natick,  MA  01760
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Shop AssistantSparkles

In operation 55 years.

Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Audi
Honda
I-Car
Tesla
Volvo

Reviews (634)

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Outcome was great

Customer Service

They communicated well and addressed concerns I had immediately

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I posted my review on Google

My Experience

My Experience

100% satisfied . Professional job from start to finish . No one loves getting into an accident and having to deal with car repairs but all the staff at coach and carriage made it such a nice experience . Coming back to pick up my car fixed up and sparkling clean was a really nice touch! Thank you so much !

Likely to Recommend

This is my fourth time using Coach and Carriage, and I would happily recommend them to friends, family, and colleagues.

Repair Quality

This is the fourth time I’ve used Coach and Carriage over the years, and as always, the repairs were expertly done. My vehicle was returned in like-new condition.

Customer Service

Joe and Jill were great to work with. Joe thoroughly explained the required repairs and timelines, while Jill was incredibly helpful with my insurance questions and provided timely updates throughout the repair process.

Returned Clean

My Experience

The staff are wonderful, great communicators and very helpful. If I have more body work needs, I will be sure to come to Coach and carriage again. Thanks!

Likely to Recommend

Repair Quality

The damaged area of the car looks perfect

Customer Service

Great staff, great communication

Returned Clean

My Experience

My Experience

The car looked brand new when it was returned. The time you took to look at every part of the back of the car was superb

Likely to Recommend

Repair Quality

I was hoping not to have the rental more than a week but this is a busy shop. Our car was returned it tip top Shape inside, outside and the work was thorough.

Customer Service

Staff was truly engaging while waiting and during the inspection proceas

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I could not tell it was repaired

Customer Service

Very friendly. Answers questions with a smile!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Repair work was excellent, and vehicle was sparkling clean when finished.

Customer Service

Friendly.

Returned Clean

My Experience

Great finish, easy service, quick! Thanks!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Super reliable Giuseppe and his team are amazing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The car repairs were handled very well and I am pleased that my car was repaired properly and professionally. I appreciated that the car was detailed after the work was done as well! Would definitely bring my vehicle back in the future if needed.

Likely to Recommend

Repair Quality

Very pleased with the work done on my rav 4! If needed in the futute I will bring the car or futute vehicles back to you for repair!

Customer Service

Very friendly in the office and people I spoke with about the car

Likely to Recommend

Repair Quality

did a super job; car like new

Customer Service

really nice people kept us fully informed; did work right on time

Returned Clean

My Experience

Very good

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean