Coach and Carriage Auto Body - Natick
In operation 55 years.
Coach & Carriage Auto Body Powered by VIVE is proud to have served customers throughout the greater Boston area for over 40 years. Our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have, and will again.
Repair Quality - 5.0/5.0 -
Car was returned in pre-accident state, looks amazing.
Customer Service - 5.0/5.0 -
Joe was great, able to get me an estimate the same day, and kept me up to date with the progress once the car was in the shop.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Coach & Carriage performed a wonderful and thorough restoration of the front end of my 2013 Buick! I was very satisfied with their great work and excellent customer service. Good people!
Customer Service - 5.0/5.0 -
Thank you, Joe & et al!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and overall value
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will definitely do so
Repair Quality - 5.0/5.0 -
The work was completed on time and I was kept informed every step of the way
Customer Service - 5.0/5.0 -
Everyone from Jill to Joe to Paul were friendly and helpful
Returned Clean
Likely to Recommend - 5.0/5.0 -
The shop seems very well organized and well run. I felt confident bringing my car there.
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Very satisfied. My only reason for a 9 instead of 10 rating is that I would have appreciated a call or text to notify me, a day in advance or even the morning of, when my car would be ready for pickup. Not a big deal, just a small thing to make your excellent service even better.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and looks like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very well done and very good communication. Great, courteous and helpful staff.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very efficient
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service, great work and fair pricing
Customer Service - 5.0/5.0 -
Personable and knowledgeable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing Job !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people, great job.
Customer Service - 4.5/5.0 -
Unfortunately, they lost Jill during my process but the guys who filled in were great.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
I was told I may have a damaged power cord but I was given no clarity about how to get a replacement and one wasn’t provided. Why wouldn’t I have been sold a new one if mine isn’t working, or given a way to get one? From my perspective I was given back my car without the ability for it to work properly.
Customer Service - 5.0/5.0 -
Except this charger issue