Coachcraft Autobody

4.7 (1,109reviews)
92%
1401 E 2ND ST,  Reno,  NV  89502
Bot
Shop AssistantSparkles

In operation 42 years.

Coachcraft Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee

Services
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,109)

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Excellent work

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Friendly and helpful

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My Experience

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My car looks fabulous!! The staff kept me updated as the the repair progress and had it completed in 9.5 days. I am so satisfied

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They have always done great work and in a timely manner.

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Great Customer Service, work was done efficiently, and we appreciated washing and detailing the car.

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Terrible communication. Wrong information shared with me. Sloppy and messy with how they performed their work.

Repair Quality

There is a whistling sound from my window on the door that was repaired. I brought my car in but they claimed they couldn't hear it. They failed to re-set my sensors so I had to bring it back to get that done as well. Still waiting to see about the window"whistling" noise. They said I had to record it so that I could prove it's happening.

Customer Service

Front desk person made up stories when I asked about my repairs. I knew what she was saying was untrue and it turns out it was.

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I would say 11 or even 12, but it stops at 10…. :)

Repair Quality

EXCELLENT service!!! My car had a bumper scratch that extended to the grill, and the lower side of the bumper was damaged. It has a special paint job (tri-coat) which is normally difficult to match. Job was done so well that one cannot see ANY difference on the color matching to the rest of the car. Looks like it came out of the factory! On top of that the car got done when I was out of town and the crew at Coach Craft dropped the car in my garage, keeping the key and garage opener for me to pick up upon my return. THIS is what service truly looks like!!!

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Returned Clean

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They were great