Diamond Auto Body - Sparks

4.7 (472reviews)
93%
820 E Greg St,  Sparks,  NV  89431
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Shop AssistantSparkles

In operation 4 years.

At Diamond Auto Body is a family owned business that strives to make every customer feel like our family. At Diamond we have a team of certified professionals committed to delivering the highest quality repair that is always backed with a lifetime guarantee.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 1:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (472)

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Overall you can not dispute the quality of their work it was excellent

Repair Quality

The body work is beyond dispute...they did an excellent job. However between going back and forth with the insurance my car was in the shop for 2 months. I understand that delays happen and that this does not fall squarely on their shoulders. I just think that should have a coordinator to advocate for the client with the insurance. Ultimately I kept calling both until everything finally came together.

Customer Service

The staff is wonderful and once again, I realize working with insurance companies is not the ideal situation but someone has to advocate for the average joe blow who knows nothing about this.

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Always recommend 👌

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Thanks

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Thanks

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Did not communicate with me that my windshield would not be fixed. They missed the scratches on the door handle and it’s obviously not fixed. There’s also a mechanical chirp when I back up. That was not there before. In addition the paint job was spotty and I can see imperfections and rough spots where they painted and it dried into the paint.

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Communication to the customer could be better

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Absolutely.

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I was totally impressed with everything Diamind did with my car. Excellent!

Customer Service

They kept me informed as they knew I was giving my car to my granddaughter and she was arriving on a specific day to get it.

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