Coachworks Collision Center

4.4 (528reviews)
82%
2844 Northgate Dr. #A,  Chico,  CA  95973
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Shop AssistantSparkles

In operation 46 years.

For over three decades, Coachworks of Chico CA has been a trusted name in collision repair services. Our commitment to honest service and guaranteed work has earned us a stellar reputation among local residents in the North State. At our Gold Class I-CAR certified facility, our highly skilled technicians undergo rigorous training to stay at the forefront of cutting-edge repairs. We leave no stone unturned when it comes to restoring your vehicle to its pre-accident condition. Using only the finest quality replacement parts, top-grade paints, and meticulous application methods, we ensure that every repair meets the highest standards of quality and safety. But our commitment doesn't stop at exceptional repairs. We strive to provide a seamless and stress-free experience for our customers. Our friendly staff is always here to answer your questions and keep you informed throughout the repair journey.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (528)

Likely to Recommend

Of course!

Repair Quality

Completely!

Customer Service

I was completely satisfied, great service and job!

Likely to Recommend

For sure!

Repair Quality

Very good job!

Customer Service

You guys did a really good job!πŸ‘I will highly recommend you to my Friends and Co-workers!πŸ™‚

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Repair Quality

Customer Service

they did a terrific job all across the board from start to finish. I highly recommend

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Yes. Just an FYI- My name is DeAnna. You have the wrong name on this communication.

Repair Quality

Customer Service

They were great! It took a long time (a month or more) to get scheduled, but that might be because they do a great job and they are booked out. They were very professional and kind and the repair looks good.

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Repair Quality

Customer Service

Car looked good!

Likely to Recommend

They are good but take too long for repairs. Sal did take off $50.00 for the 4 extra days to. help with 1/2 of the expenses with the rental car.

Repair Quality

Yes !!

Customer Service

Disappointed the first estimate changed to a much larger expense. $7,000.

Likely to Recommend

When a vehicle needs to be returned so the oops left behind can be undone, I don't like recommending that place

Repair Quality

I was provided back my car with something in the truck door that now makes a rattle sound when opened. Car was not cleaned of excess residue and handprints from workers

Customer Service

Everyone was friendly, however the work done left more work to be done and that is additional stress and time.

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Customer Service

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Repair Quality

They were awesome.

Customer Service

Likely to Recommend

I would recommend due diligence when taking car in for estimate. When Rep did original walkaround and asked for any damage other than this accident, I said one small dent on passenger side door. She did not point out to me at that time any other damage she saw besides this bumper and taillight incident. During repairs I get a 2nd estimate including repair to damage on liftgate that I initially was not aware of ( she did send pix ) and also was told this was not part of backing incident. I told her to not repair and take it off estimate. Even when it is raining walk with the rep when taking pix.

Repair Quality

New bumper and taillight look good.

Customer Service

See comments under kept informed and would recommend.

Likely to Recommend

Repair Quality

So fast, and amazing work!

Customer Service

Returned Clean

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Customer Service

Very Professional, great people skills, work is high standard.

Returned Clean

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Customer Service

The workmanship was great. When I picked up the car I found the invoice was about $900 more than the estimate . No one contacted me to advise of the more damage being found.

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Repair Quality

Customer Service

Friendly and got the job done within the time they quoted.

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Repair Quality

Very happy with repairs.

Customer Service

Returned Clean

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Repair Quality

So helpful for insurance and rental. Beautiful job on car.

Customer Service

Returned Clean