Cole Valley Collision Center
In operation 112 years.
Cole Valley Collision Center has been serving Warren and the surrounding area for over 90 years at the same location. We work with every insurance company for you, to help with every aspect of repairs. We offer the highest quality repairs possible by rigorous training certifications for our technicians, such as I-Car, ASE and PPG refinish training programs. We rely on 2 Chief EZ-Liner frame machines for all our repairs, to restore your vehicle to factory specifications. All of our repairs carry a lifetime warranty by using only the best products such as PPG water base paint line, for excellent paint matching. High quality continues to our 3 downdraft spray booths with factory like baking capabilities for a showroom finish. Our technicians are trained on every make from Acura To Volkswagen so you can feel confident in our abilities to fix your car correctly the first time. We offer free shuttle service to and from our shop for your convenience.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Haven’t gotten car back yet
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
This business was terrible to work with through insurance! The insurance did their estimate and provided a low one. Cole Valley did their estimate and provided a slightly higher one. Once they had my car they found more work that needed to be done (once they popped the hood). Their original estimate did not include popping the hood! Why not?!? So, then they had to submit a supplement and wait for insurance to approve it! This happened several times!! This prolonged my cars repairs for 34 days! If I would have rented a car for that long it would have cost over a $1,000 to rent as they had my car that long!!!! That is insane!!!
Repair Quality - 3.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great company to deal with and the work is outstanding
Customer Service - 5.0/5.0 -
very friendly staff
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a fantastic job
Customer Service - 5.0/5.0 -
Customer service was very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Workmanship is great I can't complain about any of the work.but the truck has a road noise that was not there before, I am still trying to find the reason why
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Gregory was great thanks🇺🇸🦅
Customer Service - 5.0/5.0 -
Gregory was great, he needs a raise or bonus at Christmas 🇺🇸🦅😊
Returned Clean
Likely to Recommend - 4.0/5.0 -
Fast service but horrible communication skills
Repair Quality - 3.0/5.0 -
Paint not exact but told plastic and steel.color is different...huh?
Customer Service - 1.0/5.0 -
Didn't believe me when I said my hatch will not open since accident. Had to replace part out of pocket ourselves before could do the work, was told $800 to replace part IF they could get to it.. they "said" they attempted to get to the panel, which they than said it was broken, which it was not, than they said needs a whole new door would be a $2000 for new total hatch and hey don't make part anymore. Their attitude towards me changed when they could not get to rear hatch, questioning my integrity saying its normal wear, was not part of accident damage. Which it was!! .Once WE replaced the $70 part in 10 minutes, their attitude changed again. Did not appreciate being accused of being a liar.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service and staff was wonderful
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very pleased with the quality of workmanship.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have had my car fixed at cole’s a few times now and it always comes back looking awesome.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
They did not make sure they screwed the bulb back in correctly to my back left light so I was driving around without a left turn signal which is a safety hazard
Customer Service - 0.5/5.0 -
They were terrible with communication. If I wanted updates on the vehicle I had to call them. I was told my vehicle would be there for 2 weeks and when that time was up I called to see when to pick the car up and I was told another 2 weeks. The car ended up being there 2 months and the only updates I would get was if I contacted them. The office manager is extremely rude and had a terrible attitude with me every time I had to speak to her. Then when I told her I had a check from the insurance company paying for the damages she told me that I needed a new check even tho I told her it was good for a whole year. She responded with a nasty attitude saying "well I guess I'll have to check it to make sure when you get here because I've never seen a check good for that long" like making me feel stupid like I'm fully able to read off a expiration date on a check. And just her tone was awful just awful.