Cole's Collision Center of Ballston Spa
In operation 16 years.
Collision repair needs for all makes and all models The latest full frame Car o Liner equpiment and Pro spot resistance spot welders, I-car Gold Class
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
They are the best
Repair Quality - 5.0/5.0 -
Coles Collision fantastic work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer service from the top down. Your communication about the stages of the repair and the timeline were very informative. And you helped offset a portion of the rental charge due to parts delays. This is a very professionally run business. Thank you!
My Experience - 5.0/5.0 -
Customer service is absolutely wonderful. I was actually surprised on how good it was, you made the whole process so easy.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All staff were friendly & helpful. Repairs happened faster than initially predicted. Coordination with insurance & rental car co. made this whole experience as seamless as possible. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great staff. They took command of the project from start to finish with interval updates. Thanks for returning my car to new condition - it looks great. To all a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Couldn't be happier it more satisfied working with you guys. My car is perfect .. You were very friendly and easy to work with. The fact that you guys dealt with insurance company was huge for me too ! Thanks again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff and service were top notch, couldn't be happier with the repair on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication
Customer Service - 5.0/5.0 -
Excellent communication
Likely to Recommend - 5.0/5.0 -
Wouldn’t hesitate to refer friends to Cole’s
Repair Quality - 5.0/5.0 -
Outstanding job!
Customer Service - 5.0/5.0 -
Jess and Marty were always extremely helpful. Randy’s estimate was spot on.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and great people!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your team and manager honestly were wonderful to work with. They always kept me updated on what was going on with my vehicle and the insurance company that we had to deal with. Kemper insurance was a difficult company and you helped me get through the hassle. My vehicle looks like it came from a showroom with the repairs that your team did. I would highly recommend your shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Cole's team was fantastic. They were very professional and kept me updated through the whole time that my vehicle was being worked on. They also helped me through a difficult time with the other persons insurance company. My vehicle looked wonderful and I would recommend them to everyone.
Customer Service - 5.0/5.0 -
The manager and office staff were great. They helped me deal with the car rental and the other persons insurance company.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The Team at Cole's Collision gave outstanding service! They not only gave me peace of mind as they provided updates on how the car was progressing through both phone calls and text, but also fixed it up as good as new. Couldn't recommend enough!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Repair completed ahead of time. Personnel were great and friendly . repair looks great and warranty is outstanding
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
Rear door takes more effort to close now. The paint texture is rougher than other panels, so while the color is correct, the paint doesn’t match the look of the original paint.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Staff was very helpful and friendly and the repair was done quickly.
My Experience - 5.0/5.0 -
The communication was top notch. Thank you for texting the progress/stages of repair. Everyone was super kind and helpful throughout the process. Thank You!