Cole's Collision Centers - Kinderhook

5.0 (785reviews)
100%
2532 Route 9H,  Kinderhook,  NY  12106
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (785)

Likely to Recommend

Repair Quality

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Returned Clean

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My Experience

So far so good! Very helpful customer service--appreciate it.

Likely to Recommend

Couldn't be more pleased.

Repair Quality

Good as new!

Customer Service

Very professional team. Well trained and reliable. In my case they provided better than expected service. I will gladly recommend this business.

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Repair Quality

Customer Service

Always a good job

Returned Clean

Likely to Recommend

Repair Quality

Nobody’s perfect, but you are close! Thanks for being clear and professional.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Cole's is the best. They do first-rate work and provide first-rate customer service. Throughout my recent repair, they were exceptionally courteous and kept me very well informed. I recommend Cole's without reservation.

Customer Service

Returned Clean

Likely to Recommend

I will gladly recommend Cole’s Collision to family, friends, & colleagues.

Repair Quality

Everything looked great when I picked it up and no issues have arisen since.

Customer Service

Customer service was great. Everyone was friendly and accommodating, knowing that I couldn’t be without my car for long.

Returned Clean

My Experience

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Customer Service

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Repair Quality

It looks brand new! Thank you!

Customer Service

Returned Clean

My Experience

Great Place

Likely to Recommend

Repair Quality

Great Job

Customer Service

Returned Clean

My Experience

I was very pleased with the quality of work that was done. The level of customer service was exceptional right from day one. I was impressed that you took the time to explain things to me so I understood what was going on with my car and kept me updated as the job was taking place. I am overall very pleased with your company and impressed by the high standards that you all hold yourselves too. I’ll be sure to recommend your company to anyone I come across looking for your services! Thank you all so much!!

Likely to Recommend

Repair Quality

Everyone was helpful, the work was done in a timely manner, and I'm very pleased with the results.

Customer Service

Returned Clean

My Experience

I am satisfied. I ended up getting my car back quicker than expected because my local Cole's Collision in Kinderhook made getting my backup camera calibration a priority. I did not know that at the time and I initially have a neutral rating with a complaint about the possibility of my car taking longer than expected to be done. But I have to give credit to Becca at Coles Collision in Kinderhook because, unbeknownst to me at the time, she requested that my car be given priority in the recalibration process. Had I known this, I would have initially given a much more positive rating. I give credit to the staff at Cole's Collision in Kinderhook because they not only repaired my car promptly and properly, but they also advocated for me with my insurance company. I would use their services again.

Likely to Recommend

Repair Quality

The job was done right and within a reasonable time frame. George and Colleen advocated for me with the Insurance Company. And I can't say enough good things about Becca.

Customer Service

Returned Clean

My Experience

Went smoothly and work seems to be well done. Good communication and friendly staff.

Likely to Recommend

nice

Repair Quality

nice work, nice people, kept to the schedule

Customer Service

nice work, nice people, kept to the schedule

Returned Clean

My Experience

Coles collision is fabulous! My car is looking brand new after some recent repairs due to a hit and run I encountered. I’m highly satisfied with the repairs from this shop! I would recommend them to anyone!

Likely to Recommend

I would recommend them to everyone

Repair Quality

Very professional staff made my truck look new again

Customer Service

Very Professional

Returned Clean

My Experience

You guys rock!

My Experience

It wasn't my first time there and it probably won't be my last. Hopefully not anytime soon!

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Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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Repair Quality

did a great job but took longer than promised

Customer Service

Becca was great !!

Returned Clean