Cole's Collision Centers - Kinderhook

My Experience - 5.0/5.0 -

Everyone was so helpful and caring. It took a little longer than I thought it would but I also realize that with repairs like this time isn't written in stone. So with that said I wouldn't hesitate to use their services again if God forbid I need to. Thanks to everyone at Coles you're great !!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Very professional and helpful from beginning to end

Returned Clean

Likely to Recommend - 5.0/5.0 -

The quality of the repair work was phenomenal- the car looked just as it did when I bought it at my Honda Dealer. Cole’s Collision also professionally detailed my car before I picked it up.

Repair Quality - 5.0/5.0 -

The car looks perfect- like the collision with the deer had never even happened!

Customer Service - 5.0/5.0 -

Most of my contact was with Rebecca Mabb- she was SO helpful and SO nice. The other members of the Cole’s Collision Team that I interacted with were great too!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

We are most impressed with the knowledge, friendliness, openess, efficiency and professionalism of the team. Your use of technology for progress reports is impressive. When we asked for help in setting a time for pickup so we could get back to the city for business meetings the team went out of their way to accommodate us. Throughout the process, we felt like we were dealing with friends. There are any number of companies which could learn from you about how to run a business. Thank you!

My Experience - 5.0/5.0 -

Professional experience with interaction and analysis of the work. Will always go there first

Likely to Recommend - 5.0/5.0 -

Have already recommenced people.

Repair Quality - 5.0/5.0 -

Professional service top to bottom. From reception to pick up after repairs.

Customer Service - 5.0/5.0 -

Great service top to bottom from reception to repairs.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

I appreciate your professional service and how you made me feel safe and comfortable and how you took care of me and my truck. Thank you so very much. Sincerely, Lisa J Testa

Likely to Recommend - 5.0/5.0 -

I will definitely tell my family and friends that this is the only place that I would go to have work done on my vehicle. They are the best.

Repair Quality - 5.0/5.0 -

I am so happy and grateful for the professional team and how I and my truck have been treated! Excellent job done!

Customer Service - 5.0/5.0 -

They made me feel very secure and confident before and during and after the entire process.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Cole’s did their best to accommodate our rental deadline and kept us apprised of how the repair was going. The car looks great and drives well. It was great to get it back!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Repair looked like original. Cole’s did their best to accommodate our rental limit. Kept us informed of progress.

Customer Service - 5.0/5.0 -

Kept us apprised regularly of progress b

My Experience - 5.0/5.0 -

Professional, expeditious, and courteous. I can't imagine a better experience resulting from an unfortunate one. Practically held my hand at every step from drop-off to pick-up. Cole's Collision Kinderhook embodies a spirit of excellence I thought was a thing of the past. My sincerest thanks for proving me wrong.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Exceptional. All was done in a timely, professional and courteous manner.

Customer Service - 5.0/5.0 -

Exceptional customer service and follow up

Returned Clean

My Experience - 5.0/5.0 -

Thank you so much! It was a relief to know my car was in good hands and was fixed right!

Likely to Recommend - 5.0/5.0 -

I would hand down recommend Cole's to anyone I know. The professionalism, outstanding customer service, and kindness I experienced were truly extraordinary. I knew my car--and I--were in the best of hands throughout the entire process.

Repair Quality - 5.0/5.0 -

George, Colleen, Becca, and the whole team were truly wonderful! So kind, professional, and helpful. They did an incredible job fixing up my car, and were so reassuring throughout the process. I am truly grateful!

Customer Service - 5.0/5.0 -

The kindness, patience, incredible customer service--it's truly unparalleled. George, Colleen, and Becca truly went the extra mile for me. I am so appreciative of their assistance, reassurance, and incredible customer service.

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Great experience! Received updates regularly. To top it off, we have a clean car.

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Likely to Recommend - 5.0/5.0 -

no question!

Repair Quality - 5.0/5.0 -

great work, on time (early, actually), will def use them again. Thanks!

Customer Service - 5.0/5.0 -

very easy to work with, kept me informed the whole time. very helpful.

Returned Clean

My Experience - 5.0/5.0 -

Johnny and Becca were very attentive to my situation and the repairs were done professionally. I could not be happier!

My Experience - 5.0/5.0 -

Any interactions that I had with several of Cole’s staffers were positive, informative, and showed concern about my needs. Mostly I dealt with Becca who was efficient, friendly yet professional, very easy to communicate with, polite, knowledgeable, and reassuring. I would certainly recommend Cole’s to anyone.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Staffers, esp. Becca, were wonderful about keeping me in the loop and facilitating the whole process.

Customer Service - 5.0/5.0