Collex Collision - Shrewsbury

4.8 (2,904reviews)
98%
435 Shrewsbury Ave.,  Shrewsbury,  NJ  07702
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Shop AssistantSparkles

In operation 49 years.

Collex has been all about providing safe and on-time auto body repairs and excellent service to Red Bank, NJ area customers since 1977. We have 20,000 square feet of capacity and are capable of auto body repair on all makes and models of cars and SUV’s Our team of employees is what makes our quality auto body repairs and excellent service come to life and insures you receive a Lifetime Guarantee on all of our auto body and paint work. Collex is an I-CAR Gold Class Professionals Body Shop, a designation earned from I-CAR, the leading educator for technical auto body training in the country. “Gold Class” is as an acknowledgment of our commitment to insuring all of our employees continue to get technical training on an annual basis – one of the many ways we insure you and your family receive a safe and proper repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Detailing
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
GM
Honda
I-Car
Subaru
Volkswagen

Reviews (2,904)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The text message update system received widespread appreciation for being both informative and uniquely entertaining. Staff professionalism, friendliness, and helpfulness were repeatedly highlighted. Repairs were frequently completed ahead of schedule, and the complimentary interior and exterior cleaning surprised and delighted many customers. A few customers noted occasional parts delays, communication gaps, or minor finish issues, reflecting areas they felt could be refined.
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"... professional, the staff was friendly and attentive, and the repair itself was completed with outstanding quality and attention to detail. I truly felt valued as a ..." Read more
"Absolute professional work!!! Extremely satisfied with the full spectrum of the service experience… Nothing but class ..." Read more
"The shop was very well organized and has excellent communication. The workmanship is superb."
"Excellent quality work.. exceptional staff.. always kept informed on the repair and done ahead of schedule… staff is ..." Read more
"The team, workmanship, and customer service cant be beat; I wouldnt consider having my car serviced anywhere ..." Read more
"Excellent work! Car repaired way ahead of time. Very glad I chose Collex out of the vendors I was given to choose from. If ..." Read more
"Collex set an expectation and definitely delivered. I received timely, accurate updates and my car was returned looking perfect!"
"All seems good. I was promised the car in a week to 10 days, I got it in three days instead. Remarkable."
"Actually, it was ready 2 days prior to date I was told."
"My car was delivered two days early,"
"... impossible to overstate how important and rare good communication is. Also, the body work looks flawless!" Read more
"Tremendous customer service, communication and repair expertise. Highly recommended!!! A++++++"
"The entire experience was great. Collex is extremely professional and keep you updated throughout the entire process"
"... girl in the front took care of all the paperwork, to sending me daily text giving me updates, which I totally appreciated. I just thought the whole process was very professional ..." Read more
"The entire team scrolled communicated well and was gracious. The repair work is impeccable. Thank you!"

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I would first explain why I did not give a 10 rating.

Repair Quality

The paint repaired was great for the pealing paint on the driver side door. Exact match to the rest of the car. However, there was a rubber strip at the top of the door that was 100 percent there when the car was brought in but 7 inches short when the job was complete. I was told that someone reached out to me to see it I wanted to replace that short strip. My phone has no call recorded nor a voice mail left for me. When I called about it from home was told it would cost 140$ and labor would be free at this point to have it fixed. That is why not a 10 rating.

Customer Service

The two women in reception are great

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Great experience again. Helped me get thru some annoying things with insurance.

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Very professional, kept me updated on status and the work was great.

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The office staff was friendly, informative and professional.

My Experience

The outcome was excellent and the job was completed ahead of schedule. Very nice staff as well.

My Experience

Thank you for the speedy service fixing my car! It looks great! Your staff was very helpful and nice I recommended you to a friend

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I already have

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I am very pleased how my suv was repaired. I recommended you to a few friends Thank you

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Everyone was very nice n explained the procedure

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Great job

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The team worked very hard to please me and get the job done thank you

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Everyone was kind and professional

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Christina +Michelle were extremely pleasant friendly nd helpful nd the service on my car was Excellent Will certainly use you again if necessary

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Excellent

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Well done job! They stayed in communication through the entire duration of the repair. Highly recommend!!

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