Collision Care Accident Repair

4.8 (2,087reviews)
96%
2609 Shirlington Road,  Arlington,  VA  22206
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Shop AssistantSparkles

In operation 7 years.

Collision Care is a locally owned and operated full-service collision repair facility. Our technicians are highly trained and qualified to restore your vehicle to pre-loss condition. We in invest heavily in on going training for our technicians and use the most current equipment to ensure the repairs to your vehicle are performed properly to the vehicle manufacturers specifications. From the moment you contact us, we strive to make the unfortunate accident as seamless as possible. All repairs are backed by our nationwide lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Korean
  • Russian
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Call
Email

Reviews (2,087)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication through texts, calls, and updates at every stage of the repair process. Timeliness is a strong point, with numerous customers delighted that their vehicles were completed ahead of schedule. The complementary interior cleaning and detailing is frequently highlighted as a thoughtful, unexpected bonus. Seamless coordination with insurance companies and rental car providers is also widely appreciated. A small number of customers noted areas for improvement directly in their feedback, including more proactive communication during delays, ensuring all damage is addressed before vehicle return, and maintaining cleanliness standards when returning vehicles.
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"... Arlington did a first-class job repairing our vehicle. The quality of the bodywork was excellent. What impressed us even more was the way they handled ..." Read more
"Overall, the quality of the repairs was outstanding. My car looks great, and I appreciated that it was returned clean and ..." Read more
"The team have done a fantastic job! Repair is so clean and neat as if factory new. The staff are friendly and efficient. Thanks so much ..." Read more
"Received my car back with an unsafe wheel and three different check engine lights on. After 5 weeks of it being yhere."
"The replaced bumper doesnt fit properly around the edges. I trusted this shop since its a Honda-certified repair ..." Read more
"The team did a wonderful job! They completed the repairs sooner than expected, they were very transparent about pricing and extremely ..." Read more
"... took care of dropping off my rental. As a bonus, my car was finished way ahead of schedule! Thank you for making this process smooth and easy." Read more
"... were very helpful when I called them, but too often I had to call to find out if my car was actually ready or not. I got numerous text updates saying my car would be ..." Read more
"... anticipated due to an incorrect part delivery. However, the shop did a great job of communicating the delay and therefore it did not cause any problems or frustration." Read more
"Very professional. Great job on repair. Car was finished 4 days earlier than originally promised"

My Experience

Excellent service!!

My Experience

My Experience

This is my second time using them and very satisfied

My Experience

Likely to Recommend

Repair Quality

Customer Service

Car was not ready on original date but that was because they were thoughtful about the quality of the wprk

Kept me Informed?

Yes

Ready on Time?

No

My Experience

To slow

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really liked the mechanic. He’s great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good with updates and car looks great! Thank you!

Likely to Recommend

Repair Quality

Excellent service and updated me regularly

Customer Service

Professional and helpful

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great fast work

Likely to Recommend

Repair Quality

Nadia took excellent care of my repair from beginning to end. From sending me to Shirlington collision care To arranging for my Enterprisr rental After 30 plus years Travelets always has been right there taking care of my auto needs Thanks Travelers……..and Nadia

Customer Service

Nadia did a great job

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Excellent work.

Customer Service

Very satisfied.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

It was a great experience overall. I was very pleased.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Everyone at Collision Care was extremely helpful.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Overall, the quality of the repairs was outstanding. My car looks great, and I appreciated that it was returned clean and vacuumed. The workmanship itself exceeded my expectations.

Customer Service

Where my experience fell short was the customer service at the front desk and in communications. This was my first time ever being in a collision with another car, and I was also navigating a claim through another insurance company for the first time. Because of that, I was relying on the shop to help me understand the process and what to expect. For example, I wasn’t told I needed to reserve a rental car in advance, so by the time I arrived, the available rentals were much more expensive than expected and I just took an Uber instead. At pickup, I was also surprised to learn I needed to pay because I didn’t realize the insurance check had been sent directly to me. In hindsight, I could have asked more questions, so I don’t place all of the responsibility on the shop. However, a little more guidance about what to expect throughout the process would have made an immense difference. I’ve chosen your shop because I know the quality of the work is excellent. My only suggestion is to ensure the customer experience matches the quality of the repairs. Taking a few extra minutes to explain the process and set expectations would make an already stressful experience much easier.

Kept me Informed?

No

Ready on Time?

No

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