Collision Care-Springfield
In operation 6 years.
Collision Care is a locally owned and operated full-service collision repair facility. Our technicians are highly trained and qualified to restore your vehicle to pre-loss condition. We in invest heavily in on going training for our technicians and use the most current equipment to ensure the repairs to your vehicle are performed properly to the vehicle manufacturers specifications. From the moment you contact us, we strive to make the unfortunate accident as seamless as possible. All repairs are backed by our lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Timeliness
My Experience - 5.0/5.0 -
Wonderful service and communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I already did! I sent the car my daughter hit to your shop for the estimate that I will pay for!!!!
Repair Quality - 0.5/5.0 -
Work proceeded without my approval of estimate. Estimate sent to wrong phone number although I’ve been in the shop at least twice. I wanted the 16 year old girl repair (meaning it will happen again) repair; not the factory standard. This is what happened last time (300 bucks) but this time it was 2,100! I would have submitted a claim instead. Owner was supposed to contact me.
Customer Service - 3.5/5.0 -
Great team—just miscommunication.
Returned Clean
My Experience - 5.0/5.0 -
The team was fast and did a flawless job. I hope I don’t have to be in this position again, but when I likely will be, I’ll be coming back.
Likely to Recommend - 5.0/5.0 -
I’d only ever come back here.
Repair Quality - 5.0/5.0 -
Awesome experience. Hope I don’t have to do it again, but if I do, I know things will be taken care of quickly with constant communication and updates.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is an excellent well run establishment. Always timely and communicative and kind. Thanks to the staff as everyone works as a team. I always enjoy coming there and hope to stop hurting my car but if I do, I know where I can go for great service!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service. Looks good.
My Experience - 5.0/5.0 -
I was impressed with the level of communication and accurate knowledge of when my car would be ready. You actually had it ready one day early. Ebony was the best, keeping close communication with me.
Likely to Recommend - 5.0/5.0 -
You guys are great!
Repair Quality - 5.0/5.0 -
Ebony was the beat at keeping me informed. Had my car ready one day early and the job on my car was pristine.
Customer Service - 5.0/5.0 -
Everyone was incredibly helpful and service orientes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fantastic experience! Everyone was incredibly friendly, communicative, and helpful throughout the entire repair process. They made everything feel streamlined and keeping me informed every step of the way. The whole process was much easier than I expected, and I truly appreciated how professional and welcoming everyone was. I highly recommend!
Customer Service - 5.0/5.0 -
Customer service was excellent. Everyone was able to answer any questions I had without making me run in circles like I have in the past with car repairs.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellant work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and I got my car back earlier than expected. That made all the difference