Collision Care-Springfield

4.8 (880reviews)
97%
7399b Ward Park Lane Rd,  Springfield,  VA  22153
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Shop AssistantSparkles

In operation 6 years.

Collision Care is a locally owned and operated full-service collision repair facility. Our technicians are highly trained and qualified to restore your vehicle to pre-loss condition. We in invest heavily in on going training for our technicians and use the most current equipment to ensure the repairs to your vehicle are performed properly to the vehicle manufacturers specifications. From the moment you contact us, we strive to make the unfortunate accident as seamless as possible. All repairs are backed by our lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (880)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with many highlighting the professional and friendly staff who demonstrate genuine care throughout the repair process. Communication stands out as a major strength, with customers appreciating regular updates, text notifications, and proactive contact during repairs. The timeliness of service receives high marks, with many vehicles completed ahead of schedule and efficient processes from drop-off to pickup. Customers frequently mention receiving their vehicles in pristine condition, often cleaner than when dropped off, with repairs that are virtually undetectable. The attention to detail and craftsmanship consistently exceeds expectations, making customers feel confident in recommending the shop to family and friends.
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"... was exceptional from start to finish. The team was professional, communicative, and incredibly detail-oriented throughout the entire repair process. They kept me ..." Read more
"The truck came back looking like new. They went above and beyond to make sure that the damages would never be noticed by anyone."
"Repair was absolutely fantastic, I would not be able to tell there had been any issue to begin with"
"... couldnt be happier with the results. The team did an incredible job matching the color perfectly — youd never even know there had been any damage. The finish looks smooth, glossy, and professional. ..." Read more
"Excellent work. Excellent office staff. The technicians are experts in their field."
"It was actually ready almost a week earlier than originally anticipated"
"Repair finished much faster than anticipated"
"It was ready almost a day before promised."
"It was actually ready a day before the completion date!"
"Ready early"
"... detail-oriented throughout the entire repair process. They kept me informed every step of the way and made what could have been a stressful situation ..." Read more
"They did a fantastic job, communicating clearly through the process, and coming in under estimate. Kudos to the entire ..." Read more
"I was constantly updated on the status of the vehicle and Collision Care made every attempt to shorten ..." Read more
"Always updated me within the repair process, customer service was amazing and helpful!"
"They kept me updated from start to finish."

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My Experience

The repair was completed faster than expected, and the quality of the work was excellent.

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Returned Clean

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No one wants to get a door dent although if it happens go to collision care; they really are the best. Chuck and Layla took exceptional care of my vehicle and resolved the situation in a timely manner. I highly recommend this business.

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They were great to deal with

My Experience

I received excellent service.

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My Experience

From the initial appointment with Gary everything was fantastic. The whole process was explained to me and I received text updates without having to ask for them. One of those places you hope to never use again but, if I needed it to another Body Shop I would use them first.

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Thank you for your great work . It was pleasure to do business with you .

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Gary was aq4some in keeping me updated as to what was going. But, of course, never hope I need his services anymore. LOL!

My Experience

Excellent customer service from Gary while my vehicle was being repaired. He kept me updated throughout the repair process.

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Collision Care did an excellent job with repairing my vehicle. Really appreciate the excellent customer service received as well in keeping me updated throughout the repair process.

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Very satisfied with the service received.

My Experience

Staff was professional, answered my questions and kept me informed of progress on repairing my car. Would definitely recommend

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My car looks great. The staff kept me informed and were very helpful and professional.

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Staff was very helpful and professional

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Every person we dealt with regard to our repair made it easy for us to understand the process. Our questions about when the repair would be completed were answered quickly. Lastly we thought the car looked as good as new!!!

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Door repair on driver side door does not match the rear door, completely noticeable. The repair on the driver door around the window area is noticeable and not satisfactory

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they did a great work on my car and were very respectful, kind considerate and I appreciated your job to get on my car and I would recommend them to anyone and definitely go back there if needed

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very professional

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My Experience

I recently had my car repaired at CollisionCare Springfield after an accident, and the experience was excellent. The work was completed under my Geico policy in just one week, and the team went above and beyond — repairing the bumper and fender, clearing all crash‑related error codes, and even returning the car freshly washed. Their efficiency and attention to detail truly impressed me. I highly recommend this repair shop.

Likely to Recommend

Repair Quality

After a recent accident, I brought my car to Collision Care-Springfield, and they exceeded my expectations. The repairs were completed under my Geico policy in just one week — impressively quick. They fixed the bumper and fender perfectly, resolved all the error codes caused by the crash, and even returned the car washed and spotless. Their workmanship, communication, and care for the customer really stand out. I highly recommend this shop for reliable, high‑quality repairs.

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