Caliber - Alexandria - Farrington Ave

4.8 (3,079reviews)
96%
6009 Farrington Avenue,  Alexandria,  VA  22304

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,079)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and attention to detail, with many noting that their vehicles looked brand new after repairs. Communication was a standout highlight, with customers appreciating frequent text and phone updates that kept them informed throughout the repair process, reducing stress and uncertainty. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of schedule. A few customers mentioned areas for improvement, including instances of incomplete repairs requiring return visits, occasional communication gaps, and concerns about vehicle cleanliness upon return. Overall, the vast majority of customers expressed high satisfaction and indicated they would return and recommend the shop to others.
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"The customer service is excellent. I appreciate the constant communication on the status of my repair ..." Read more
"... work done by Caliber Collision on my 2025 Camry SE. All scratches were removed and they even updated the emblem on the back. I recommend everyone with body ..." Read more
"... collision repair service and the entire experience. High quality work performed faster than expected and friendly staff." Read more
"... working on my cars for body work and collision repair. Undoubtedly the best service and quality I've ever encountered!" Read more
"Caliber Collision is the best! You can't tell anything happened to my car!"
"... as my car was being repaired from start to finish. I was pleasantly surprised when my car was ready a day early. A very professional company." Read more
"Work was completed almost a week ahead of the estimated time."
"... repairing the damage, were outstanding communicators, and completed the work ahead of schedule. Whats not to like!" Read more
"... excellent jobβ€”everything exceeded my expectations. The work was completed earlier than anticipated, and the final result looks like new. I am very satisfied ..." Read more
"My truck is still not completed. I've waited more than a week for a wheel and the tire to be mounted on ..." Read more
"I loved all of the proactive communication regarding the status of the car. Saved me and Caliber the time ..." Read more
"Appreciate the proactive communication with frequent texts"
"Excellent communication and repairs. Thank you!"
"Caliber took tremendous care of my car. The updates through texts or calls meant a lot and eased my troubles of not being worried about my first car."
"Communication was amazing, and the repairs perfect. Thanks!"

My Experience

This was not my first experience with Caliber Collison. Each time, the staff was professional, courteous and the quality of the work on my car, Outstanding ! Caliber is definitely my go to for All my body work. Thanks Guys, Well Done !

Likely to Recommend

Outstanding customer service and workmen ship

Repair Quality

Totally satisfied ! Thank you Guys for another outstanding accomplishment.

Customer Service

Professional and courteous

Returned Clean

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Using it now for my other car

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Nicholas was great !

My Experience

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My Experience

Caliber did a great job repairing the damage, were outstanding communicators, and completed the work ahead of schedule. What’s not to like!

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Returned Clean

My Experience

It’s a small thing and doesn’t have anything to do with the quality of repairs, but when I came to pick up my car I noticed that my car had the old Kia logo, I’d prefer the new one but, like I said it’s just a small issue

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Returned Clean

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My Experience

Barbara was great give her a raise

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They were excellent with communication, expertise and keeping the schedule going

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Brenda provided customer service EXCELLENCE and went above and beyond.

Returned Clean

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My Experience

Job well done

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Returned Clean

My Experience

The Caliber team did a great job! The repair was timely and my vehicle looks great again. Thanks John Empey

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My Experience

I want to compliment Barbara for the exceptional, excellent, above and beyond service I received even before and after my car got to Caliber shop. Prior to my car getting to Caliber, I encountered unnecessary delays from my auto insurance (S.F) and a non-prefered collision shop regarding non-OEM parts, while I was in a rental car for 30 days. I called Caliber and requested to have a manager handle the concern and issues. Barbara committed to assist me with the issues by making it work in my favor. She advocated every step of the way; returned my multiple calls at times after hours and went above and beyond to ensure the issues were resolved satisfactorily and timely. She was hands on in the shop and office, providing effective and efficient service. She definitely is an asset to Caliber Collision and I would highly recommend an award for the exceptional service! Thank you Barbara. πŸ’―πŸ˜€

Likely to Recommend

Repair Quality

I want to compliment Barbara for the exceptional, excellent, above and beyond service I received even before and after my car got to Caliber shop. Prior to my car getting to Caliber, I encountered unnecessary delays from my auto insurance (S.F) and a non-prefered collision shop regarding non-OEM parts, while I was in a rental car for 30 days. I called Caliber and requested to have a manager handle the concern and issues. Barbara committed to assist me with the issues by making it work in my favor. She advocated every step of the way; returned my multiple calls at times after hours and went above and beyond to ensure the issues were resolved satisfactorily and timely. She was hands on in the shop and office, providing effective and efficient service. She definitely is an asset to Caliber Collision and I would highly recommend an award for the exceptional service! Thank you Barbara. πŸ’―πŸ˜€

Customer Service

Barbara was very professional, courteous, effective and efficient during the entire service period.

Returned Clean