Caliber - Springfield
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The car being fixed nicely and timing is good
Likely to Recommend - 5.0/5.0 -
I will definitely be recommending my family and friends to the Springfield location. between the quality of the repairs and the friendly staff. Daniel, Iteria and Saira I greatly appreciate you all!!! Thank you
Repair Quality - 5.0/5.0 -
I am extremely satisfied with the quality of the repair on my car. My car looks better than it did when I picked it up from the dealership.
Customer Service - 5.0/5.0 -
Daniel and Iteria kept me updated through out the entire process. Thank you both for keeping me updated and answering all of my questions.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks as good as new. The paint is perfect and I have no structural or any concerns.
Customer Service - 5.0/5.0 -
The customer service was amazing. Very understanding and compassionate people who were transparent and consistent with communication every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The person at the front was extremely helpful and had a nice personality
Customer Service - 5.0/5.0 -
Customer service was top notch
My Experience - 5.0/5.0 -
I am very satisfied with the company; I appreciated being kept informed about the repair process, and the communication with Saira was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Gear experience my car was completed ahead of schedule
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks like there was never any damage
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job but the aftermarket parts don’t line up
Customer Service - 5.0/5.0 -
I was kept informed throughout the process
Likely to Recommend - 5.0/5.0 -
Very recommendable!
Repair Quality - 5.0/5.0 -
Excellent service!
Customer Service - 5.0/5.0 -
Very welcoming and accomodating!
My Experience - 5.0/5.0 -
Job done quickly and well. I was continually updated on progress. Very satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service ~ great front desk staff ~ constant updates ~ quality work 10++
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber collision out standing job on my car.
My Experience - 5.0/5.0 -
Thank you for completing the repair so quickly.
My Experience - 5.0/5.0 -
This experience has been smooth from start to finish! From the moment you walk in, the front office staff greets the customers attentively. They have an efficient intake process. The techs provide clear instructions of the process. Through the staff and system messages, frequent updates are given on the repair status. Techs walk you through and around the vehicle to ensure you are satisfied with the repairs and answer any questions. This site are true professionals!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Cumplió con las expectativas
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am completely. Satisfied with the repair on my car. Overwhelmed with the help from those working on my car by informing me on the progress each day. You have the best who take care of us when we enter the door it means a lot to have a friendly face taking care of their customers thank you Joan bills
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my third time using Caliber for auto body work and every time they’ve exceeded my expectations. A+ from start to finish! Iteria, Saira and others were amazing. Thank you for making this time another great experience. All the best