Collision Care-Springfield

4.8 (898reviews)
96%
7399b Ward Park Lane Rd,  Springfield,  VA  22153
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Shop AssistantSparkles

In operation 6 years.

Collision Care is a locally owned and operated full-service collision repair facility. Our technicians are highly trained and qualified to restore your vehicle to pre-loss condition. We in invest heavily in on going training for our technicians and use the most current equipment to ensure the repairs to your vehicle are performed properly to the vehicle manufacturers specifications. From the moment you contact us, we strive to make the unfortunate accident as seamless as possible. All repairs are backed by our lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Nissan GTR
Ram

Reviews (898)

Likely to Recommend

Repair Quality

Couldn't even tell the accident happened!

Customer Service

Kervin reassured me every step of the way, not sugarcoating any issues or delays they are experiencing and letting me know how they're taking care of it.

My Experience

Kervin and Nick went above and beyond helping me get my car up and running. Very pleased with the Team and my car is now looking better than ever! Thank you again guys!

Likely to Recommend

Repair Quality

Customer Service

My Experience

The car not the same drives weird and the front looks weird too. Took too long too

Likely to Recommend

Wish there was a ZERO option. You guys are disgusting and should be ashamed. It’s very sad.

Repair Quality

You guys put damaged parts back on my car. Unbelievable! I wish I would have seen it before I drove off the lot, but you already tried to rip me off, so I don’t trust you with my car anyway.

Customer Service

My Experience

My Experience

Thank you immensely for your diligence and expertise in every aspect. I genuinely appreciate your help in adjusting your schedules to allow me to pick up my car on Saturday. Thanks again for your outstanding efforts and support. Thank you Mr. Chuck and Team.

Likely to Recommend

Repair Quality

Overall, I’m extremely satisfied with the professionalism and the timely manner turn around. The doors seem slightly 2-3 pound heavier not sure if I’ll get lighter with time :)but that doesn’t change the professional quality

Customer Service

Thank you!! Mr. Chuck and Team!!

Likely to Recommend

Service is efficient and employees are very courteous and professional.

Repair Quality

Excellent service!

Customer Service

Excellent service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Performed work my truck close however I have to close it twice for it to shut it still acts like truck lock is still shifted

Customer Service

My Experience

Excellent job.

Likely to Recommend

Repair Quality

Great job

Customer Service

Very kind

My Experience

Wonderful job thank you great service

Likely to Recommend

Repair Quality

Fantastic work

Customer Service

Likely to Recommend

Overall I’m satisfied. My concerns were addressed quickly. This is my second time getting work done here.

Repair Quality

Customer Service

My Experience

Excellent service, very professional. Would use again.

Likely to Recommend

Repair Quality

Great staff and service. Much appreciated

Customer Service

My Experience

Great customer service the team kept me updated on what was going wrong on and I appreciate them cleaning the inside of my car.. I would give this team 10’s all day

Likely to Recommend

Repair Quality

Did a great job. I was surprised they cleaned my inside of the car greatly appreciated I will recommend your company to all friends and family.

Customer Service

My Experience

Likely to Recommend

Repair Quality

Thanks for the extra step of cleaning the car!

Customer Service

My Experience

Job well done! Pleasant,professional and excellent communication during the time of the repair. Excellent referral from our Insurance GEICO

Likely to Recommend

Repair Quality

Excellent communication & update of work until finished.

Customer Service

Excellent Referral

Likely to Recommend

Body work was good

Repair Quality

I haven’t had my car back a week yet I have been to a car shop for some repair first day tire pressure light comes on I go to you guys the light is adjusted today I’m getting inspection of which Mike said he would have done on my car but he didn’t after having my car about 36 days so the inspector finds a nail in my tire. Had no problem with my tires before any repairs. Overall the body work looks good drives different now.

Customer Service

Customer Service was good

My Experience

Excellent customer service; constant communication.

Likely to Recommend

Repair Quality

Work on the car was excellent. Customer service was great w regular communication throughout.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience