Collision Care-Springfield
In operation 6 years.
Collision Care is a locally owned and operated full-service collision repair facility. Our technicians are highly trained and qualified to restore your vehicle to pre-loss condition. We in invest heavily in on going training for our technicians and use the most current equipment to ensure the repairs to your vehicle are performed properly to the vehicle manufacturers specifications. From the moment you contact us, we strive to make the unfortunate accident as seamless as possible. All repairs are backed by our lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
Great work
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0 -
Could have had better communication about when to expect repairs when dropped car off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were very professional and worked diligently to secure the part needed for my car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They took good care of the car and any reported issues car had at the moment. There were couple things needs to be corrected and they did not hesitate to fix those items. Highly recommend to anyone who needs to get their car fixed
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Top rated service! The check in and drop off was very quick and the staff very professional and helpful. Repairs were done on time and the car looks as good as it was brand new. Thank you for a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
Pending the part… still waiting.
Repair Quality - 5.0/5.0 -
The repair job is not completed. Still waiting for one part.
Customer Service - 5.0/5.0 -
The repair job is still not complete due to waiting for part.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kudos to everyone
Customer Service - 5.0/5.0 -
Customer service wss awsome. Better than anywhere else
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very courteous service and totally stress free.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Satisfied. But waiting for one more part to come.
Customer Service - 5.0/5.0 -
Satisfied. But waiting for one more part to come.
Likely to Recommend - 5.0/5.0 -
So far I am happy with the service rendered to me.
Repair Quality - 4.5/5.0 -
Still using the vehicle to see if anything may crop up. So far good as it was when I picked it up.
Customer Service - 5.0/5.0 -
Mike and the front desk personnel are great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing shop!! Staff was amazing as well, made it simple and eazy. They even waited for me after 6 to get my truck back !
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
They just need to increase the communication with the customer
Repair Quality - 4.5/5.0 -
The only reason I did not give a 10 is because I did not receive updates on my vehicle and kept receiving notifications from enterprise regarding my rental car
Customer Service - 4.5/5.0 -
As previously stated I never heard from customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Ebony was very helpful. Did a good job explaining everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
it took way too long and still not finish up my car (part is still missing). When i picked up my car inside lot of dust!!! not satisfied