Collision Care-Springfield
In operation 6 years.
Collision Care is a locally owned and operated full-service collision repair facility. Our technicians are highly trained and qualified to restore your vehicle to pre-loss condition. We in invest heavily in on going training for our technicians and use the most current equipment to ensure the repairs to your vehicle are performed properly to the vehicle manufacturers specifications. From the moment you contact us, we strive to make the unfortunate accident as seamless as possible. All repairs are backed by our lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
More frequent updates on the site/link would be nice.
Customer Service - 4.5/5.0 -
Same as before, utilize the portal/site more to update customers on progress.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great service with ongoing updates!
My Experience - 5.0/5.0 -
Chuck is the best!!! Top notch service, friendly and professional communication. My vehicle was even washed and detailed when I picked it up!! Amazing 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job! Thank you all for your timely work and amazing work at that!
Customer Service - 5.0/5.0 -
recently had my car’s paint repaired here, and I couldn’t be happier with the results. The team did an incredible job matching the color perfectly — you’d never even know there had been any damage. The finish looks smooth, glossy, and professional. They kept me updated throughout the process, were honest about pricing, and completed the work on time. Everyone I spoke with was friendly, knowledgeable, and clearly took pride in their work. If you need any paint or bodywork done, I highly recommend them. My car looks brand new again!
Returned Clean
My Experience - 5.0/5.0 -
Very nice customer service and you did a good job thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and a job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job.
Customer Service - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team from collision care Springfield is an absolute gem! Thank you Chuck for making out the uncomfortable accident situation a little bit more easy knowing the truck is in good care. The repairs came out excellent and I couldn’t be happier! Thank you again.
Likely to Recommend - 5.0/5.0 -
Will use collision care for future touch ups on my truck for sure!
Repair Quality - 5.0/5.0 -
Perfect!
Customer Service - 5.0/5.0 -
From front desk to Chuck, everyone is awesome
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great! Customer care was excellent
Customer Service - 5.0/5.0 -
Customer service was excellent from start to finish
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service. Customer service very knowledgeable.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Follow up is a bit slow
Likely to Recommend - 5.0/5.0 -
In fact, I'm bringing you more work today!
Repair Quality - 5.0/5.0 -
Wonderful work -- thanks 1,000,000!
Customer Service - 5.0/5.0 -
Perfect!
Likely to Recommend - 2.5/5.0 -
Maybe I was just unlucky but the whole process was time consuming
Repair Quality - 3.0/5.0 -
The company fixed majority of the repairs a but I needed to come back at least 2 more times after that since everything wasn’t working the way it should’ve
Customer Service - 4.0/5.0 -
Good overall
My Experience - 0.0/5.0 -
I really appreciate the quality of the repair work – my car looks like new, and I’m grateful for that. However, the communication and follow-up throughout the process were disappointing. At the beginning, I received text updates and timely replies (I was working with Chuck B). But as the repairs went on, I had to start reaching out myself just to know where things stood. Despite being told the work was “ahead of schedule” and might be finished early, the actual completion was delayed with no proactive updates from the shop. Because of these delays, I wasn’t able to pick up my car when I expected, and ultimately I only got it back at the end of week two – after repeatedly calling the shop for updates. That said, I want to give a special thanks to Leyla, who went above and beyond by bringing the car to the original drop-off location after hours. That level of service really stood out and is much appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service!!! We would recommend for family and friends
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service, very professional! Great work overall on the vehicle.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys did a great job fixing the car and I really appreciated the regular updates.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks amazing and everything works perfectly. Very happy with the service. I would happily recommend to anyone needing their car repaired
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very helpful and made my experience a great one