Collision Center Auto Body & Glass

Likely to Recommend - 3.0/5.0 -

Work was done in a timely manner but my cars battery was dead when I picked it up when thought they knew I was coming to pick it up

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent service

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Excellent good service and very satisfied I recommend

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The customer service and attention to detail is excellent. They eased my stress and address all my concerns, and the craftsmanship in their work, my car looks brand new!!!! Thank you collision center

Customer Service - 5.0/5.0 -

Great, Mario was amazing

Returned Clean

Likely to Recommend - 5.0/5.0 -

I will confidently refer my friends and family.

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Every time I called,they knew exactly what was the status of my car. Victoria & the receptionist very professional & helpful.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 3.5/5.0 -

Repair was done quickly but customer service is not very good. Although clerks are not rude they are not very friendly either and are not helpful.

Repair Quality - 5.0/5.0

Customer Service - 2.5/5.0 -

Initial clerk was upset that I asked her to fill out the forms before I signed them

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great service, very transparent, overall very good experience

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brenda and workers were professional - informative - stayed with estimate and dis excellent paint and repair

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

The repairs were great but the process and the amount of time it took to be repaired was just too long (2 months). I understand because of parts are sometimes hard to get but after being told by next Friday and again next Friday and again next Friday. Then tomorrow and tomorrow and tomorrow. Also we just need this and kept repeating again and again the same thing. It was just a bad experience of my family being without our suv for 3 weeks and also after we had used up our rental. I also wouldn’t get calls return until maybe just before I got my vehicle returned so I told person enough is enough I am going to talk to manager and then got a call your car is ready. What a coincidence.. Again the repairs were done great but just the time it took to get our suv back was just frustrated. The person in charge said they took awhile was because people were out sick.

Likely to Recommend - 3.0/5.0

Repair Quality - 3.5/5.0 -

Not fully satisfied since took 3 months to finish and still had issues with the hood sensor and the right headlight not turning on.

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very pleased...

Customer Service - 5.0/5.0 -

Staff were great..

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Customer service was not the best. Communication did not happen unless I called to find out. Car is still not complete with no date of completion in sight.

Likely to Recommend - 0.5/5.0 -

I would probably not recommend this shop due to the issues previously mentioned in this survey.

Repair Quality - 2.5/5.0 -

The repair is not complete

Customer Service - 0.5/5.0 -

Communication was very lacking. The text messages that I received were not accurate. Text messages said vehicle was ready when it wasn’t ready.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 4.0/5.0 -

There were two things that were not fixed.

Customer Service - 5.0/5.0

Returned Clean