Collision Center of Cleveland Heights

3.9 (277reviews)
77%
3077 Mayfield Road,  Cleveland,  OH  44118
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Shop AssistantSparkles

In operation 34 years, 9 years at this location.

We are a certified collision repair center for Toyota/Lexus and Honda/Acura. We are I-CAR Gold which is the highest ranking in our industry. We are professionally trained and educated through our certifications to repair your vehicle correctly and efficiently. We have best trained technicians and equipment to fix all vehicle makes and models. We honor all insurance companies and work well with them. Let us take your stress away from you while we handle your claim, from the minute you drop off your vehicle to us and pick up your clean repaired vehicle. It is what we do and nobody does it better. Let us help you protect your interest.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Honda
I-Car
Scion
Toyota

Reviews (277)

My Experience

They got me in right away, they answered all my questions and were very patient with me in a stressful situation. The work looks great and they were all very professional. THANK YOU!!!

Likely to Recommend

Repair Quality

Staff were friendly and efficient.

Customer Service

Likely to Recommend

They did a great job. Everyone was friendly and attentive.

Repair Quality

Everything looks great. My tire pressure light came on today. How do I know which tires are triggering the message on the dashboard

Customer Service

Precious was extremely polite and very helpful during the process

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Awesome work and very professional workers..Very pleased.

Likely to Recommend

Repair Quality

The service was completed quickly which I appreciate. No visual evidence that the car had been repaired. I greatly appreciate your techs taking the time to clean out the inside of my car. I wasnt expecting that. Great touch. Definitely shows you care about the customer. Will definitely bring my car back if I am ever unfortunate enough to have an issue like this again.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks new! Part that was broken is not visible. Very pleased with craftsmanship. Latch on the trunk works fine.

Customer Service

Courteous and friendly.

Returned Clean

Likely to Recommend

Repair Quality

Very nice look. Staff was very professional.

Customer Service

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Excellent job done!!!!!

Repair Quality

Very satisfied!!!!!!!!!!!!

Customer Service

Very satisfied

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

It’s not a bad shop, but I feel like the repairs could have been completed in full prior to saying the vehicle was ready for pickup. It didn’t need to be rushed.

Repair Quality

The alignment is off and when I called to schedule it, the front desk clerk Precious (who is very pleasant on the phone) never called me back. It’s happened twice. I’ve had my vehicle for almost 2 weeks and still haven’t been able to schedule to have the alignment corrected. It’s not totally the businesses fault. I share the vehicle with my spouse so it’s hard to schedule. They are aware though and I told Precious my situation. She politely told me she’d check with Mike and call/text me back in an hour. That was 2 days ago and I’m still waiting.

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Very efficient as well, convenient to the rental car place and just left rental car at collision center

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Cleveland Collision was speedy with my car repair. The repair took only 3 days and my car looks great.

Customer Service

Likely to Recommend

Repair Quality

Friendly. Frequent updates.

Customer Service

Very responsive and professional

My Experience