Collision King

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0 -

My battery is only one year and five months old and it was run down so, when I got home and cut the vehicle off, it would not restart. I was not having battery problems prior to Collision King getting my vehicle. I have a button missing on the control panel inside the vehicle. It's the driver's seat heater button. The word "TERRAIN" is missing on my rear lift. Tim says it should be in in 3 weeks. FLEX FUEL is missing off the rear lift as well, but I was not informed about this issue. I guess overall the experience was good .

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Charles was nice and promptly

Likely to Recommend - 0.5/5.0

Repair Quality - 3.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Very nice work

Repair Quality - 5.0/5.0 -

Very please and satisfy with the work done and the attention to detail, I will say that you all need to improve in communicating with the customers other that that very satisfied, I will definitely go back if I ever need any kind of body work and paint.

Customer Service - 3.0/5.0 -

Need to improve on that

Returned Clean

Likely to Recommend - 3.0/5.0 -

If all items had been completed, would definitely recommend.

Customer Service - 4.5/5.0 -

Kept us informed of the progress and courteous during our visit.

My Experience - 0.0/5.0

My Experience - 5.0/5.0 -

Thanks for the good job and for keeping me informed on the progress of the repairs

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Good communication

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

Took longer than I was told and it was still missing some trim, there was a broken bracket on a running board, they broke my windshield, and it is far from perfect.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Tim was extremely easy to work with and very attentive. He was constantly in communication with me about any updates for my vehicle.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Tim was extremely helpful!

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Awesome service.

Customer Service - 5.0/5.0 -

Awesome customer service, professional and efficient.

Likely to Recommend - 3.5/5.0

Repair Quality - 3.5/5.0 -

Take so long to fixed..and not finished

Customer Service - 3.5/5.0 -

Take more time ..you are not finished

Returned Clean

My Experience - 5.0/5.0 -

Charles always takes care to make sure the repairs are done correctly and in a timely manner. The quality of work is superior to most luxury car dealership repairs. I highly recommend them.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always the best craftsmanship and service.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Oh the best body shop ever! Especially my estimator Tim he took care of everything!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Yes satisfied very good 👍

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Tim did a great job keeping me updated throughout the process!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 2.5/5.0 -

Poor communication, Average work and an owner not accepting fault for damages to the vehicle while under their care and control - A service advisor that does not provide promised repair scope.

Customer Service - 2.5/5.0 -

Disappointed with the whole process, tremendous delays and lack of expediency.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean