Collision Masters of Lexington East
In operation 6 years.
Collision Masters of Lexington believes in one thing, provide the best service in automobile repair in Central KY. To insure that with our employees, it is apart of our mission statement; to offer unmatched service to our customers from start to finish until their lives are back in motion. Collision Masters works with all insurance companies. We find it easier to handle the communication with the insurance, instead of the customer taking their time. With our state of the art technology, we can service our customers with text updates, manufacturer repair procedures and the proper repair to the vehicle. There is over 100 years of experience with the employees. When it comes to being in good hands, Collision Masters will deliver.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
First recommendation I will make.
Repair Quality - 5.0/5.0 -
Excellent service completed ahead of schedule. Highly recommend for service
Customer Service - 5.0/5.0 -
Kept me up to date on everything being completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair to my vehicle was perfect. I actually was looking for a new car and after this repair, I’ve decided that I really do love my car. Everything was done precisely and with care and my car looks better than it did before my accident. I cannot say that about any other repair I have had anywhere.
Customer Service - 5.0/5.0 -
Tyson took care of me from the moment I walked in. I’m not good with keeping anything in order so I was very appreciative at how laid back he was and understood of my big purse moments. He kept me up to date by my method of choice, text, and he was spot on with time of completion. He stayed in contact with me and kept me apprised of what was going on throughout. THANK YOU! And to all the other people who worked on my car
My Experience - 5.0/5.0 -
Loved the text updates and thorough verbal communication:
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I had a few people who kept saying I needed to take it to a shop outside of the insurance companies providers but I told all of them what a great job you did and how you went above and beyond what most companies would of done. I will bring my Jeep to you for all my repairs in the future. You have a lifelong customer in me. Thanks again so very much.
Repair Quality - 5.0/5.0 -
I'm super happy with my repairs. Everything is just like it was originally. Thank you
Customer Service - 5.0/5.0 -
I could not be happier with customer service. I was super stressed and I wish I could remember his name but the guy who works the desk was so helpful. He helped me move my stuff from my Jeep to the car and back again when I picked it up. He was precious and made the experience so much better for me. He definitely needs a raise.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent and professional service. I highly recommend Collision Masters of Lexington
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The repair looked great but there was a dent in the driver side passenger door that was missed. I would like to bring the vehicle back to have the last dent popped out.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff did a great job to accommodate my schedule and was very friendly and professional. My truck looks just like it did before a rogue deer decided to ruin my day. I can highly recommend this shop for anyone who might need some body work.
Customer Service - 5.0/5.0 -
Very professional and courteous
Returned Clean
Likely to Recommend - 5.0/5.0 -
Anytime someone says something about their car being damaged, I’m going to hard-sell Collision Masters. I’m a car guy who really cares about my vehicle, so I had high standards. Those were exceeded.
Repair Quality - 5.0/5.0 -
Stunning, kept checking the other side that wasn’t damaged and going back to the repaired side... indistinguishable.
Customer Service - 5.0/5.0 -
Any business out there would want a guy like Tyson. An absolute professional. Personable, really believes in their crew and makes it clear the people there take pride in their work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
So far everything looks great. Hoping it stays that way.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Repair work was ok. But clean up in my van. Very dusty on seats and all over. U need to be better at cleaning
My Experience - 5.0/5.0 -
Collision Masters was very professional and repaired my door to perfection. I am grateful and received them to anyone that needs repaires for collision.
My Experience - 5.0/5.0 -
No one is ever happy about being in a wreck and needing their car repaired, BUT....Collision Masters and staff were AMAZING! They were so kind and helpful to me in every way! Your company is blessed to have such a great group of guys! And by the way, my vehicle looks awesome!!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the first time I walked through the door until special arrangements were made for me to pick up my vehicle I received First Class service from Collision Masters staff. The work done was excellent and I wouldn't hesitate to refer my friends and family to visit them with their repair needs. A special thank you to Tyson and Justin for your kindness.